From:
To:

Subject: Action required: Update your credit card for order processing

Hi [Customer First Name],

Thank you for shopping with us!

Your order is temporarily on hold until you enter your new credit card information. Once you’ve updated your card, your order should be processed right away.

The credit card number that you have provided 378734493671000 is not valid.

You can always check the status of your orders by clicking My Account and selecting My Orders from the left menu.

Thanks again for reaching out. Let me know if you have any further questions!

Best,

[Your Name]