KiranaKart Delivery Terms and Service Guidelines

1. Service Zones:
KiranaKart operates instant grocery fulfillment dark stores in designated pincodes across Pune, Mumbai, Bengaluru, Delhi NCR, and Hyderabad.

2. Contactless Delivery:
All orders can be delivered contactlessly upon selecting "Leave at door" during checkout. Our delivery rider will photograph the package at your doorstep for verification.

3. Order Cancellations:
Orders may be cancelled free of charge before the dark store begins packing your items (typically within 60 seconds of placing the order). Once dispatched, cancellations may incur a packing fee.

4. Heavy Item Limits:
For safety reasons, individual orders containing water cans or flour bags exceeding 20 kg may be split into separate shipments without additional charge.

