KITE 3.0 LAUNCH CHECKLIST

Version of: 10 October 2025 — owner Nadia Rahimi

Launch date: Wednesday 29 October 2025 (moved from 15 October on 18 September 2025)

Go / no-go meeting: Wednesday 22 October 2025, 14:00, chaired by Nadia Rahimi

# | Item | Owner | Due | Status
1 | Dashboard with saved views released to beta | Owen Castillo | 29 Aug 2025 | Done
2 | Scheduled exports released to beta | Priya Sethi | 5 Sep 2025 | Done
3 | Beta survey closed and NPS calculated | Nadia Rahimi | 19 Sep 2025 | Done (NPS 41)
4 | Press release v2 issued | Ines Okonkwo | 26 Sep 2025 | Done
5 | Launch video delivered by Pixelforge | Ines Okonkwo | 3 Oct 2025 | Done
6 | SSO multi-role fix signed off in test | Owen Castillo | 17 Oct 2025 | Open
7 | Pricing page updated | Ines Okonkwo | 20 Oct 2025 | Open
8 | Paid media live | Ines Okonkwo | 20 Oct 2025 | Scheduled
9 | Support team trained on 3.0 | Nadia Rahimi | 24 Oct 2025 | Scheduled
10 | Go / no-go decision recorded | Nadia Rahimi | 22 Oct 2025 | Scheduled
11 | Launch email to all customers | Ines Okonkwo | 29 Oct 2025 | Scheduled

Notes: item 6 is the only item that can block the launch. If the fix is not signed off by 17 October, the fallback agreed on 18 September is to launch without SSO for tenants with multi-role users and enable it per tenant afterwards.
