You are generating a retrieval-evaluation question for the archetype: {archetype_description}

Document excerpt:
{text_excerpt}

Task:
1. Find a multi-tier escalation procedure in the excerpt (e.g. Tier 1 → Tier 2 → Tier 3, or Level 1 → Manager → VP).
2. Write a question that asks what happens at a specific escalation tier, or which team handles a particular tier.
3. The anchor span must contain the specific tier's description, not the entire escalation ladder.

{output_format}
