Hello Sarah,

Thank you for contacting us about this billing issue. I completely understand how frustrating it is to see an unexpected duplicate charge.

After reviewing your account, I can see the duplicate charge and have processed a refund for $49. This will appear on your statement within 3–5 business days.

I apologize for this error and any inconvenience it caused. We're looking into what caused the duplicate charge to ensure it doesn't happen again.

Is there anything else I can help you with today?

Warm regards,
Clearbook Customer Success
