Romania - Point of Sale Refunds

In Romania a fiscal receipt cannot be reversed by printing a negative one: the refund has to go out as a credit note (“factura storno”), and the cash given back over the counter has to be covered by a payment disposal (“dispozitie de plata”) the customer signs for.

This module makes both of them happen on their own. Refunding a receipt in the Point of Sale creates a regular refund order, and as soon as it is paid:

• the credit note is issued on the invoice journal of the Point of Sale – invoicing a refund is not optional any more. The cashier is asked for the customer as soon as the refund is created, and the payment screen says why it cannot be validated without one;
• the cash returned is registered as its own cash statement line, linked to the session and settling the credit note directly. That line is the payment disposal, and it comes out of the printer at the till right behind the credit note, for the customer to sign.

A refund either produces a real credit note or does not happen at all. Where core would attach a proforma and carry on – an e-Factura that will not build over a partner missing its county, say – the refund is refused instead, with the reason, because a proforma reverses nothing. An e-Factura that builds but cannot reach the SPV is a different matter: the credit note is real, the refund goes through, and the upload is retried from the back office.

The cash leaves the till once: the POS payment behind a payment disposal is kept out of the session’s cash flow and out of its closing entry, because the statement line already carries it.

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