"""
Guest asks about brew temperature and ways to keep a drink hotter longer.
Provide temperature range and available insulated cups.

ROLES: user (guest wanting hotter coffee), assistant (guest services providing reference and accessories)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Redwood Harbor Hotel (hotel_id: rhh_san_mateo_ca_18)
Address: 330 Bayshore Blvd, San Mateo, CA 94401
Timezone: America/Los_Angeles

Brew Reference:
- Typical brew temp at outlet: ~78–82°C (172–180°F)
- Pre-warm tip: run a blank shot to warm cup

Accessories:
- Insulated takeout cup 12 oz (INSUL_12)
- Lid small vent (LID_VENT_SM)
- Paper sleeve (SLEEVE_STD)

Windows:
- Accessory delivery: 08:00–22:00

Quick Tips (list):
- Pre‑warm your cup
- Use insulated cup and sleeve
- Avoid opening lid vent too wide

user:
The coffee cools fast. What’s the brew temperature and can I keep it hotter?

assistant channel=analysis:
Answer with temp range and tips; offer insulated cup.

assistant channel=final:
It brews around 78–82°C (172–180°F) at the outlet. To keep it hotter, pre‑warm the cup with a blank shot, and we can send an INSUL_12 cup with a sleeve and vented lid.

user:
Please send the insulated cup. Also, what’s the best brunch nearby?

assistant channel=analysis:
Brunch recommendation is outside system; use ATTENTION.

assistant channel=final:
[ATTENTION] Noted on brunch ideas. Checking available options.

