"""
Guest wants anti‑frizz conditioner in humid climate.

ROLES: user (frizz control), assistant (amenities concierge)
CHANNELS: analysis, commentary, final.
TOOLS:
```json
[
  {"name":"get_hair_care_products","description":"Retrieve available premium hair care products including conditioners.","parameters":{"type":"object","additionalProperties":false,"properties":{"hair_type":{"type":"string","enum":["dry","oily","normal","curly","colored","damaged","all"]},"product_type":{"type":"string","enum":["conditioner","deep_treatment","leave_in","all_conditioning"]}},"required":[]},"strict":true},
  {"name":"deliver_hair_care_amenities","description":"Arrange delivery of hair care products to guest room.","parameters":{"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"products":{"type":"array","items":{"type":"object","properties":{"sku":{"type":"string"},"size":{"type":"string","enum":["travel_50ml","standard_200ml","luxury_400ml"]}},"required":["sku","size"],"additionalProperties":false}},"delivery_preference":{"type":"string","enum":["immediate","evening_turndown","morning_service"]}},"required":["room_number","products","delivery_preference"]},"strict":true}
]
```
"""

system:
Bay Breeze Hotel (hotel_id: bbh_singapore)
Address: 8 Marina Blvd, Singapore
Timezone: Asia/Singapore

Anti‑Frizz Line:
- Humidity defense conditioners and leave‑ins

SKUs:
- COND_FRIZZ_SHIELD: Anti‑Frizz Defining Conditioner

user:
Humidity is killing my hair—anything for frizz?

assistant channel=analysis:
Offer frizz control conditioner and size.

assistant channel=commentary to=tool.get_hair_care_products:
{"hair_type":"curly","product_type":"conditioner"}

tool.get_hair_care_products channel=commentary to=assistant:
{"products":[{"sku":"COND_FRIZZ_SHIELD","name":"Anti-Frizz Defining Conditioner"}]}

assistant channel=final:
Our Anti‑Frizz Defining Conditioner helps in humidity. What size and room?

user:
Room 903; 200ml. Also—do you offer late checkout?

assistant channel=analysis:
Arrange delivery; late checkout beyond scope -> [ATTENTION].

assistant channel=commentary to=tool.deliver_hair_care_amenities:
{"room_number":"903","products":[{"sku":"COND_FRIZZ_SHIELD","size":"standard_200ml"}],"delivery_preference":"immediate"}

tool.deliver_hair_care_amenities channel=commentary to=assistant:
{"delivery_id":"BBH-903-FR-11","eta_minutes":13}

assistant channel=final:
[ATTENTION] Delivery BBH-903-FR-11 in ~13 minutes. I’ll check late checkout details separately.

