"""
Guest requests latex-free protection due to allergy, with discreet delivery.

ROLES: user (guest with latex allergy), assistant (wellness amenities concierge)
CHANNELS: analysis, commentary, final.
TOOLS:
```json
[
  {"name":"get_wellness_amenities","description":"Retrieve available personal wellness and health products.","parameters":{"type":"object","additionalProperties":false,"properties":{"category":{"type":"string","enum":["protection","personal_care","health_wellness","all_wellness"]}},"required":[]},"strict":true},
  {"name":"verify_discreet_delivery_options","description":"Check available discreet delivery options for personal wellness items.","parameters":{"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"time_preference":{"type":"string","enum":["immediate","evening","specific_time"]}},"required":["room_number"]},"strict":true},
  {"name":"arrange_wellness_delivery","description":"Arrange discreet delivery of personal wellness amenities.","parameters":{"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"items":{"type":"array","items":{"type":"object","properties":{"sku":{"type":"string"},"quantity":{"type":"integer"}},"required":["sku","quantity"],"additionalProperties":false}},"delivery_method":{"type":"string","enum":["room_service_tray","housekeeping_supplies","front_desk_envelope"]},
  "delivery_timing":{"type":"string","enum":["immediate","evening_turndown","next_housekeeping","specific_time"]}},"required":["room_number","items","delivery_method","delivery_timing"]},"strict":true}
]
```
"""

system:
Skyline Executive Hotel (hotel_id: seh_toronto)
Address: 200 Front St W, Toronto, ON, Canada
Timezone: America/Toronto

Personal Wellness Inventory:
- WELLNESS_PROTECTION_PREMIUM: Premium latex-free protection (3-pack)
- WELLNESS_LUBRICANT_WATER: Water-based lubricant (50ml)

Delivery Protocols:
- Discreet envelope pickup or covered tray delivery

user:
Hi—do you have latex-free protection? I’m allergic to latex.

assistant channel=analysis:
Show latex-free option.

assistant channel=commentary to=tool.get_wellness_amenities:
{"category":"protection"}

tool.get_wellness_amenities channel=commentary to=assistant:
{"available_products":[{"sku":"WELLNESS_PROTECTION_PREMIUM","name":"Premium Latex-Free Protection","pack_size":3,"material":"non_latex"}]}

assistant channel=final:
Yes—Premium Latex‑Free Protection (3‑pack) is available. What’s your room number and preferred delivery style?

user:
Room 1803. Envelope pickup would be great.

assistant channel=analysis:
Verify discreet options, then arrange envelope pickup.

assistant channel=commentary to=tool.verify_discreet_delivery_options:
{"room_number":"1803","time_preference":"immediate"}

tool.verify_discreet_delivery_options channel=commentary to=assistant:
{"room_number":"1803","available_methods":["front_desk_envelope","room_service_tray"],"recommended_timing":"immediate"}

assistant channel=commentary to=tool.arrange_wellness_delivery:
{"room_number":"1803","items":[{"sku":"WELLNESS_PROTECTION_PREMIUM","quantity":1}],"delivery_method":"front_desk_envelope","delivery_timing":"immediate"}

tool.arrange_wellness_delivery channel=commentary to=assistant:
{"delivery_id":"SEH-1803-WP-01","pickup":"front_desk_envelope","ready_in_minutes":10}

assistant channel=final:
All set—SEH-1803-WP-01 will be ready at the front desk in about 10 minutes in a sealed envelope. Anything else I can arrange?

user:
That’s perfect, thanks! Also—what’s the view like from the CN Tower?

assistant channel=analysis:
Tourist info beyond scope -> [ATTENTION].

assistant channel=final:
[ATTENTION] Checking external sightseeing details.

