"""
Guest only needs a spare case; prefers front desk pickup.

ROLES: user (spare case), assistant (guest services coordinator)
CHANNELS: analysis, commentary, final.
TOOLS:
```json
[
  {"name":"check_personal_care_amenities","description":"Check availability of personal care and optical amenities.","parameters":{"type":"object","additionalProperties":false,"properties":{"amenity_type":{"type":"string","enum":["contact_lens_case","lens_solution","eye_drops","complete_kit","travel_size"]}},"required":["amenity_type"]},"strict":true},
  {"name":"arrange_amenity_delivery","description":"Arrange delivery or pickup of personal care amenities.","parameters":{"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"items":{"type":"array","items":{"type":"string"}},"delivery_method":{"type":"string","enum":["room_delivery","front_desk_pickup","concierge_hand_delivery"]},"timing":{"type":"string","enum":["immediate","within_hour","specific_time"]}},"required":["room_number","items","delivery_method"]},"strict":true}
]
```
"""

system:
Canal Quarter Hotel (hotel_id: cqh_amsterdam)
Address: 22 Herengracht, Amsterdam, NL
Timezone: Europe/Amsterdam

Stock:
- Sterile contact lens cases

user:
Do you have just a spare case I can pick up?

assistant channel=analysis:
Confirm case availability and arrange front desk pickup.

assistant channel=commentary to=tool.check_personal_care_amenities:
{"amenity_type":"contact_lens_case"}

tool.check_personal_care_amenities channel=commentary to=assistant:
{"available_items":[{"type":"Sterile contact lens case","availability":"in_stock"}]}

assistant channel=commentary to=tool.arrange_amenity_delivery:
{"room_number":"214","items":["Sterile contact lens case"],"delivery_method":"front_desk_pickup","timing":"immediate"}

tool.arrange_amenity_delivery channel=commentary to=assistant:
{"delivery_id":"CQH-214-CS-04","ready_in":"10 minutes"}

assistant channel=final:
Yes—ready at the front desk in ~10 minutes under CQH-214-CS-04.

user:
Perfect, thanks! By the way, love the canal view.

assistant channel=final:
So glad you’re enjoying it—have a lovely day.

