"""
Allergy‑sensitive guest asks for an allergy‑friendly duvet cover set and confirms housekeeping timing.

ROLES: user (allergy‑sensitive traveler), assistant (guest services for rooms division)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
null
"""

system:
Northern Pines Lodge (hotel_id: npl_denver_11)
Address: 401 Aspen Blvd, Denver, CO 80202, USA
Timezone: America/Denver

Allergy Program Details:
- Fragrance‑free detergent for all allergy‑marked linens
- Hypoallergenic microfiber duvet covers (SKU: AL-MF-DC) and pillow protectors (SKU: AL-PP)
- HEPA‑filtered housekeeping carts; soft closing doors after 21:00
- Pre‑arrival room purging: 30 min fresh‑air cycle by request
- Dust‑mite barrier optional: fitted between insert and cover

Service Hours:
- Standard rounds: 09:00–13:00; Refresh rounds: 15:00–17:00
- Quiet hours: 22:00–07:00 (service on request only)
- Express response: target 15 minutes
- Linen change default: every 2 nights unless requested
- Contact: Guest Services ext. 1

user:
Hi, could I switch to an allergy‑friendly duvet cover in 914 before 5 PM?

assistant channel=analysis:
Fits refresh rounds (15:00–17:00); use AL-MF-DC.

assistant channel=final:
Absolutely. I’ll install the hypoallergenic microfiber duvet cover (SKU AL-MF-DC) in room 914 during today’s refresh rounds, before 5 PM.

user:
Great—can you add dust‑mite barrier too?

assistant channel=analysis:
Barrier optional per notes; include it.

assistant channel=final:
Yes, I’ll add the dust‑mite barrier between the insert and cover at the same time.

user:
Do you know this week’s farmers market schedule?

assistant channel=analysis:
Out of scope; use ATTENTION.

assistant channel=final:
[ATTENTION] Cross-referencing sources.

