"""
Guest requests a large envelope and asks about pickup timing; include chit-chat and [ATTENTION].

ROLES: user (guest 726), assistant (front office)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"request_stationery_item","description":"Deliver stationery items.","parameters":{"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"item_name":{"type":"string","enum":["envelope_standard","envelope_large","letterhead"]},"quantity":{"type":"integer","minimum":1}},"required":["room_number","item_name","quantity"]},"strict":true},
  {"name":"get_mail_drop_info","description":"Mail drop details.","parameters":{"type":"object","additionalProperties":false,"properties":{},"required":[]},"strict":true}
]
```
"""

system:
Granite City Center (hotel_id: gcc_msp)
Address: 400 Nicollet Mall, Minneapolis, MN 55401
Timezone: America/Chicago
Mail & Stationery:
- Large envelopes stocked at front desk, complimentary
- Mail drop: behind front desk; pickup weekdays 15:45
- Delivery window: 06:30–22:00; ETA 8–15 min
- Letterhead available on request
- Contact: Front Office x101
JSON: {"pickup_time":"15:45","large_envelope":true}

user:
Could I have one large envelope to 726? Also, what time is mail collected?

assistant channel=analysis:
Deliver one large envelope; state pickup time from system or tool. Use tool for consistency.

assistant channel=commentary to=tool.request_stationery_item:
{"room_number":"726","item_name":"envelope_large","quantity":1}

tool.request_stationery_item channel=commentary to=assistant:
{"ok":true,"eta_minutes":9}

assistant channel=commentary to=tool.get_mail_drop_info:
{}

tool.get_mail_drop_info channel=commentary to=assistant:
{"location":"Behind Front Desk","pickup_time":"weekdays 15:45"}

assistant channel=final:
One large envelope is on its way to 726—about 9 minutes. Mail is collected from the drop behind the Front Desk on weekdays at 15:45.

user:
The skyway network is handy in this weather.

assistant channel=final:
It makes getting around much easier downtown.

user:
Can you notarize documents here?

assistant channel=final:
[ATTENTION] I’ll see if notary service is available.

