"""
Guest preparing for an evening event asks for suit hangers and clips; verify limits and hours.

ROLES: user (guest attending event needing hangers), assistant (concierge sharing exact amenity facts only)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Hotel: Crescent Hall Downtown (CHD-NYC)
Address: 77 West 34th St, New York, NY 10001 | TZ: America/New_York

Hanger Options
- Wooden (broad shoulder) for jackets
- Clip hangers for trousers/skirts
- Non‑slip for delicate fabrics
- Limit: 8 extras per room/day
- Delivery: 07:00–22:00; Front Desk pickup after-hours
- Cost: Complimentary; amenity log only

Handling & Ops
1) SKUs: WDN-BROAD, CLP-TRS, VEL-BLK
2) Sanitized prior to bagging
3) Exchange broken 1:1
4) Housekeeping restock 09:00 & 15:00
5) Quiet hours 22:00–07:00

Basics
- Wi‑Fi: CrescentHall_Guest | Pass: crescent!
- Dial “0” for Guest Services

user:
Could I get two broad‑shoulder wooden and two clip hangers to 2309?

assistant channel=analysis:
Total 4 within limit; types listed; delivery window applies.

assistant channel=final:
Yes—two broad‑shoulder wooden and two clip hangers can be delivered to 2309 during 07:00–22:00.

user:
Is there a fee?

assistant channel=analysis:
Complimentary per system.

assistant channel=final:
There’s no fee; we simply record it in the amenity log.

user:
What brand are your clips?

assistant channel=analysis:
Brand not listed; ATTENTION.

assistant channel=final:
[ATTENTION] Understood. Checking available options.

