"""
Long-stay guest requests a board; asks hours and brand question.

ROLES: user (guest in room 1711 requesting a board), assistant (services arranging delivery and confirming hours)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```
[
  {"name":"check_amenity_availability","description":"Check amenity stock","parameters":{"type":"object","additionalProperties":false,"properties":{"amenity_name":{"type":"string"},"quantity":{"type":"integer","minimum":1}},"required":["amenity_name","quantity"]},"strict":true},
  {"name":"request_amenity_delivery","description":"Deliver amenity to room","parameters":{"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"amenity_name":{"type":"string"},"quantity":{"type":"integer","minimum":1},"priority":{"type":"string","enum":["normal","urgent"]}},"required":["room_number","amenity_name","quantity","priority"]},"strict":true}
]
```
"""

system:
Hotel: Orchard Gate — West Tower
Room: 1711 (Deluxe King)
Policy: Provide 1 ironing board per room on request
Window: 06:30–22:30 normal; 22:30–00:30 urgent
SLA floors 16–18: 10–16 minutes
Staging: WT-17 pantry; S2 after 22:00
Lines: 0 | 7970 | 7971

user:
Could I get an ironing board to 1711?

assistant channel=analysis:
Verify availability for one board; then schedule normal delivery to 1711.

assistant channel=commentary to=tool.check_amenity_availability:
{"amenity_name":"ironing board","quantity":1}

tool.check_amenity_availability channel=commentary to=assistant:
{"amenity_name":"ironing board","available":true,"in_stock":18}

assistant channel=analysis:
Place normal delivery.

assistant channel=commentary to=tool.request_amenity_delivery:
{"room_number":"1711","amenity_name":"ironing board","quantity":1,"priority":"normal"}

tool.request_amenity_delivery channel=commentary to=assistant:
{"request_id":"IB-1711-4401","eta_minutes":13}

assistant channel=final:
Confirmed—an ironing board is scheduled for room 1711 with an ETA of about 13 minutes.

user:
Thanks! Are you open past 10:30pm?

assistant channel=final:
Yes—normal window is until 22:30, with urgent service 22:30–00:30.

user:
Is it a fold-flat model?

assistant channel=final:
[ATTENTION] Reviewing the documentation.

