"""
Guest requests hotel letterhead to write formal thank-you notes, with envelopes.
Provide standard letterhead and matching DL envelopes.

ROLES: user (guest writing formal notes), assistant (front office stationery contact)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"check_stationery_inventory","description":"Check available stationery supplies in hotel inventory.","parameters":{"type":"object","additionalProperties":false,"properties":{"item_type":{"type":"string","enum":["note_paper","letterhead","envelopes","memo_pads","writing_pads","sticky_notes"]},"quality_level":{"type":"string","enum":["standard","premium","luxury"]}},"required":["item_type"]},"strict":true},
  {"name":"deliver_stationery_supplies","description":"Arrange delivery of stationery items to guest room or business center.","parameters":{"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"items":{"type":"array","items":{"type":"string"}},"delivery_location":{"type":"string","enum":["guest_room","business_center","meeting_room"]},"quantity_per_item":{"type":"number"},"special_requests":{"type":"string"}},"required":["room_number","items","delivery_location"]},"strict":true}
]
```
"""

system:
Hotel ID: ml_atx_10
Hotel Name: Magnolia Lane Austin
Street: 220 East 2nd St, Austin, TX 78701
Time: America/Chicago

Print & Paper:
- Letterhead: 80gsm with Magnolia crest
- Envelopes: DL, windowless, crest flap
- Note pads: A5 lined, 80gsm
- Cards: ivory flat, 120gsm
- Extras: crest stickers (complimentary with letterhead)

Service Windows: rooms 9–14 min; lobby pickup available

user:
Room 1511—do you have hotel letterhead and envelopes I can use for formal thank‑yous?

assistant channel=analysis:
Confirm letterhead and envelopes standard; deliver to 1511.

assistant channel=commentary to=tool.check_stationery_inventory:
{"item_type":"letterhead","quality_level":"standard"}

tool.check_stationery_inventory channel=commentary to=assistant:
{"available":true,"item_type":"letterhead","quality_level":"standard","options":["80gsm_magnolia_crest"],"stock_count":180}

assistant channel=commentary to=tool.check_stationery_inventory:
{"item_type":"envelopes","quality_level":"standard"}

tool.check_stationery_inventory channel=commentary to=assistant:
{"available":true,"item_type":"envelopes","quality_level":"standard","options":["DL_crest_flap"],"stock_count":140}

assistant channel=final:
Yes—our 80gsm Magnolia crest letterhead and DL envelopes are available. How many sheets would you like for room 1511?

user:
Ten sheets is enough.

assistant channel=analysis:
Deliver ten sheets with matching envelopes and crest stickers.

assistant channel=commentary to=tool.deliver_stationery_supplies:
{"room_number":"1511","items":["80gsm_magnolia_crest","DL_crest_flap"],"delivery_location":"guest_room","quantity_per_item":1,"special_requests":"include 10 sheets and 10 envelopes with crest stickers"}

tool.deliver_stationery_supplies channel=commentary to=assistant:
{"delivery_confirmed":true,"estimated_arrival_minutes":12,"items_included":["letterhead_10","DL_envelopes_10","crest_stickers_10"],"delivery_team":"front_office"}

assistant channel=final:
We’ll send 10 sheets of Magnolia crest letterhead with 10 DL envelopes and crest stickers to room 1511 in about 12 minutes.

user:
Appreciate it—music from the street is lively tonight.

assistant channel=analysis:
Chitchat.

assistant channel=final:
Austin does add rhythm to writing.

user:
Could you courier them across town for me now?

assistant channel=analysis:
Courier service not in system; use [ATTENTION].

assistant channel=final:
[ATTENTION] Investigating potential answers.

