"""
Guest requests an executive letter-writing set; asks about paper type and envelopes.
Provide letter set details, paper options, and delivery.

ROLES: user (guest composing formal letters), assistant (stationery concierge preparing letter-writing set)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"check_writing_instruments","description":"Check letter set components (paper/envelopes) and pen options.","parameters":{"type":"object","properties":{"pen_type":{"type":"string","enum":["ballpoint","rollerball","fountain_pen"]},"quality_tier":{"type":"string","enum":["premium","executive"]}},"required":["pen_type"]},"strict":true},
  {"name":"deliver_writing_supplies","description":"Deliver letter-writing set to room.","parameters":{"type":"object","properties":{"room_number":{"type":"string"},"pen_selection":{"type":"array","items":{"type":"string"}},"accessories_included":{"type":"boolean"},"delivery_priority":{"type":"string","enum":["express"]}},"required":["room_number","pen_selection"]},"strict":true}
]
```
"""

system:
Hotel: Royal Crescent Townhouse (hotel_id: rct_bah_98)
Address: 16 Royal Cres, Bath BA1 2LS, United Kingdom
Timezone: Europe/London

Letter Set:
- Paper: cotton rag 120 gsm (cream), linen 100 gsm (white)
- Envelopes: matching lined; peel‑seal
- Correspondence cards; deckle edge
- Wax seal kit (hotel crest) on request
- Fountain-safe; quick‑dry options

Pen Options:
- Premium rollerball; executive fountain (F nib)
- Black or blue‑black ink cartridges
- Presentation folder
- Blotting sheets and guide line sheet
- Complimentary for townhouse suites

user:
Hello, room 14. I’d like a letter‑writing set with cream paper and a fine fountain pen.

assistant channel=analysis:
Check letter set components and fountain pen; deliver express.

assistant channel=commentary to=tool.check_writing_instruments:
{"pen_type":"fountain_pen","quality_tier":"executive"}

tool.check_writing_instruments channel=commentary to=assistant:
{"available":true,"paper":["cotton_rag_120gsm_cream","linen_100gsm_white"],"envelopes":"lined_peel_seal","pens":["executive_fountain_F"],"inks":["black","blue_black"]}

assistant channel=commentary to=tool.deliver_writing_supplies:
{"room_number":"14","pen_selection":["executive_fountain_F","cotton_rag_120gsm_cream","envelopes_lined"],"accessories_included":true,"delivery_priority":"express"}

tool.deliver_writing_supplies channel=commentary to=assistant:
{"delivery_confirmed":true,"eta_minutes":10,"items":["F fountain pen","cream paper","lined envelopes","blotter","guide sheet"],"runner":"Oliver"}

assistant channel=final:
Certainly—an executive fine‑nib fountain pen with cream cotton rag paper and lined envelopes will arrive at room 14 in about 10 minutes.

user:
Do you offer a wax seal kit?

assistant channel=analysis:
Answer from Letter Set details.

assistant channel=final:
Yes—a wax seal kit with the hotel crest is available on request.

user:
Any Roman baths tours today?

assistant channel=analysis:
Out of scope; use ATTENTION.

assistant channel=final:
[ATTENTION] Working on your request.

