"""
Guest needs a travel pillow for a red‑eye departure and brief rest now.
Provide travel pillow options, pickup/delivery, and timing.

ROLES: user (guest catching a red‑eye flight), assistant (sleep concierge arranging compact travel pillows)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"check_travel_pillow","description":"Check travel pillow (U-shape/flat pack) availability.","parameters":{"type":"object","properties":{"style":{"type":"string","enum":["u_shape","flat_pack","inflatable"]}},"required":["style"]},"strict":true},
  {"name":"deliver_travel_pillow","description":"Deliver or hold at front desk.","parameters":{"type":"object","properties":{"room":{"type":"string"},"model":{"type":"string"},"method":{"type":"string","enum":["room_delivery","front_desk_pickup"]},"eta_pref_minutes":{"type":"integer"}},"required":["model","method"]},"strict":true}
]
```
"""

system:
Hotel: Savannah Heritage Inn (hotel_id: shi_sav_18)
Address: 201 E River St, Savannah, GA 31401
Timezone: America/New_York

Travel Pillow Cart:
- U‑shape memory foam (compact roll strap)
- Flat pack cooling gel insert (fits tote)
- Inflatable with soft knit cover; quick valve
- Sanitized covers; sealed pouches for travel
- Optional eye mask + earplugs kit

Logistics:
- Front desk pickup or in‑room delivery
- Typical ETA 6–10 minutes on River Wing
- Complimentary loaner; keepable travel set available on request
- Laundry: fragrance‑free cycle; sealed after wash
- Overnight departures assistance at bell desk

user:
Hi, room 742. I have a red‑eye tonight—do you have a U‑shape travel pillow I can use and also take with me?

assistant channel=analysis:
Check U‑shape availability; deliver to room with travel kit; choose method room delivery.

assistant channel=commentary to=tool.check_travel_pillow:
{"style":"u_shape"}

tool.check_travel_pillow channel=commentary to=assistant:
{"available":true,"models":["u_shape_memoryfoam_compact"],"travel_kits":["eye_mask","earplugs"],"sealed":true}

assistant channel=commentary to=tool.deliver_travel_pillow:
{"room":"742","model":"u_shape_memoryfoam_compact","method":"room_delivery","eta_pref_minutes":8}

tool.deliver_travel_pillow channel=commentary to=assistant:
{"queued":true,"eta_minutes":8,"runner":"Miles","items":["u_shape_memoryfoam_compact","eye_mask","earplugs"],"sealed":true}

assistant channel=final:
Yes—our compact memory‑foam U‑shape is available and sealed for travel. Miles will deliver it to 742 in about 8 minutes with an eye mask and earplugs.

user:
Is it complimentary to keep?

assistant channel=analysis:
Answer from system Logistics about keepable set.

assistant channel=final:
We offer a complimentary loaner; a keepable travel set is available on request.

user:
Any late‑night coffee spots open near the riverfront?

assistant channel=analysis:
Out of scope; use ATTENTION.

assistant channel=final:
[ATTENTION] Accessing relevant resources.

