"""
Guest requests body pillow for hip alignment and back relief.
Provide body pillow availability, delivery, and setup timing.

ROLES: user (guest with hip discomfort), assistant (sleep concierge aiding alignment)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"check_body_pillow","description":"Check body pillow availability and materials.","parameters":{"type":"object","properties":{"material":{"type":"string","enum":["down_alt","latex_mix","memory_foam"]}},"required":["material"]},"strict":true},
  {"name":"deliver_body_pillow","description":"Deliver body pillow and install during turndown or now.","parameters":{"type":"object","properties":{"room":{"type":"string"},"model":{"type":"string"},"timing":{"type":"string","enum":["immediate","during_turndown"]}},"required":["room","model"]},"strict":true}
]
```
"""

system:
Hotel: Desert Haven Spa Resort (hotel_id: dhs_sdl_07)
Address: 7000 E Camelback Rd, Scottsdale, AZ 85251
Timezone: America/Phoenix

Alignment Support:
- 54" body pillows: down‑alternative (soft), latex blend (medium), memory foam (firm)
- Stretch-knit covers with cooling mesh side panels
- Therapist tips card included for side-sleep hip spacing
- Optional knee spacer wedge for lumbar relief
- Laundry: scent-free, hypoallergenic cycle available

Service & Timing:
- On-demand delivery 8 AM–11 PM; after-hours concierge on call
- Typical ETA: 8–12 minutes inside Tower A/B
- Turndown install with sheet re-tuck and pillow rail guard
- Sanitization log sticker dated per item
- Replacement upon request, no charge

user:
Hi, room 1906. Do you have a firmer body pillow to help with hip alignment?

assistant channel=analysis:
Check memory foam body pillow for firm option; then deliver now.

assistant channel=commentary to=tool.check_body_pillow:
{"material":"memory_foam"}

tool.check_body_pillow channel=commentary to=assistant:
{"available":true,"models":["body_firm_memoryfoam_54"],"stock":11,"cover":"stretch_knit_cooling_mesh"}

assistant channel=commentary to=tool.deliver_body_pillow:
{"room":"1906","model":"body_firm_memoryfoam_54","timing":"immediate"}

tool.deliver_body_pillow channel=commentary to=assistant:
{"sent":true,"eta_minutes":9,"runner":"Jasmin","items":["body_firm_memoryfoam_54","therapist_tips_card"],"sanitized":true}

assistant channel=final:
Yes—the firm 54" memory‑foam body pillow is available. Jasmin will arrive in about 9 minutes with the cooling mesh cover and a therapist tips card.

user:
Do you have a knee spacer wedge?

assistant channel=analysis:
Answer from system Alignment Support.

assistant channel=final:
We do—there’s an optional knee spacer wedge for lumbar relief, available on request.

user:
Any great trailheads open before sunrise nearby?

assistant channel=analysis:
Out of scope; use ATTENTION.

assistant channel=final:
[ATTENTION] Checking available options.

