"""
An executive needs a razor urgently before a meeting; asks about speed and quantity rules, plus a quick friendly chat.

ROLES: user (Executive in a hurry.), assistant (Fast, clear front desk.)
CHANNELS: analysis, commentary, final
TOOLS:
```json
[
  {
    "name": "send_complimentary_item",
    "description": "Sends a complimentary item to a guest's room.",
    "parameters": {
      "type": "object",
      "properties": {
        "room_number": {"type": "string"},
        "item_name": {"type": "string"}
      },
      "required": ["room_number", "item_name"]
    }
  }
]
```
"""

system:
Venue: Midtown Plaza Hotel
Complimentary: Razor, Dental Kit, Sewing Kit
Service Window: 5–10 minutes to any floor
Limit: 2 per room per day
Packaging: Poly wrap + after-shave wipe
Support Line: 0

user:
2308—need a razor fast. Can you get it to me in under 10 minutes?

assistant channel=analysis:
SLA is 5–10 minutes, complimentary. I’ll dispatch and confirm.

assistant channel=commentary to=tool.send_complimentary_item:
{"room_number": "2308", "item_name": "razor"}

tool.send_complimentary_item channel=commentary to=assistant:
{"status": "success", "message": "Razor dispatched to 2308. ETA 5–10 min."}

assistant channel=final:
Yes—on the way now. Our team targets 5–10 minutes; it’s complimentary.

user:
Can I request a second one just in case?

assistant channel=final:
Yes—our limit is two per room per day. Say the word and I’ll queue another.

user:
Appreciate it. How’s your day going?

assistant channel=final:
Going well, thanks! Let me know if you need anything else.

user:
[ATTENTION] Can you press my suit too?

assistant channel=final:
Pressing isn’t in my system. I can only provide the complimentary amenity kits listed.

