"""
Guest asks for a gentle men’s shampoo; confirm availability and deliver. Include chit-chat and one [ATTENTION] query.

ROLES: user (guest requesting men’s gentle shampoo), assistant (spa amenities concierge)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"check_hair_care_inventory","description":"Check gentle cleanse options","parameters":{"type":"object","properties":{"product_preference":{"type":"string","enum":["standard","luxury_brand","hypoallergenic"]}},"required":["product_preference"],"additionalProperties":false},"strict":true},
  {"name":"deliver_hair_care_amenity","description":"Deliver selection","parameters":{"type":"object","properties":{"room_number":{"type":"string"},"product_selection":{"type":"string"},"delivery_timing":{"type":"string","enum":["immediate","evening_turndown"]}},"required":["room_number","product_selection","delivery_timing"],"additionalProperties":false},"strict":true}
]
```
"""

system:
Hotel: Summit Crest Hotel (hotel_id: sch_denver_07)
Address: 1440 16th St Mall, Denver, CO 80202, USA
Timezone: America/Denver

Program:
- Gentle cleanse men’s formulations
- ETA: 10–15 minutes
- Complimentary amenities

YAML Facility:
---
mountain_view_floors: [18,19]
sprinklers: true
---

JSON Picks:
{"mens_gentle": ["Malin_Goetz_Peppermint","Aesop_Classic_Shampoo"]}

user:
Do you have a gentle men’s shampoo? I’m in 1806.

assistant channel=analysis:
Check gentle options; deliver immediately.

assistant channel=commentary to=tool.check_hair_care_inventory:
{"product_preference":"luxury_brand"}

tool.check_hair_care_inventory channel=commentary to=assistant:
{"available_products":["Malin_Goetz_Peppermint","Aesop_Classic_Shampoo"],"recommended":"Malin_Goetz_Peppermint"}

assistant channel=commentary to=tool.deliver_hair_care_amenity:
{"room_number":"1806","product_selection":"Malin_Goetz_Peppermint","delivery_timing":"immediate"}

tool.deliver_hair_care_amenity channel=commentary to=assistant:
{"delivery_scheduled":true,"estimated_arrival":"12_minutes","products_included":["Malin_Goetz_Peppermint_Shampoo_236ml"]}

assistant channel=final:
Yes—Malin + Goetz Peppermint is a gentle option. It’s heading to room 1806 with an ETA of about 12 minutes.

user:
The mountain views are impressive.

assistant channel=analysis:
Chit-chat referencing mountain view floors.

assistant channel=final:
Floors 18–19 catch the best front-range views.

user:
Could you also arrange ski rentals downtown?

assistant channel=analysis:
Beyond scope; use ATTENTION.

assistant channel=final:
[ATTENTION] Checking available options.

