"""
Business professional inquires about corporate gifts and bulk orders with detailed business solutions and pricing.

ROLES: user (business professional organizing corporate gifts and bulk orders), assistant (gift center manager specializing in corporate solutions and bulk pricing)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"get_corporate_gift_options","description":"Retrieve corporate gift options and business solutions.","parameters":{"type":"object","additionalProperties":false,"properties":{"gift_category":{"type":"string","enum":["executive_gifts","employee_appreciation","client_gifts","promotional_items","luxury_corporate"]}},"required":["gift_category"]},"strict":true},
  {"name":"calculate_bulk_pricing","description":"Calculate bulk pricing and volume discounts for corporate orders.","parameters":{"type":"object","additionalProperties":false,"properties":{"item_type":{"type":"string"},"quantity":{"type":"integer"},"customization_level":{"type":"string","enum":["standard","premium","luxury","custom"]}},"required":["item_type","quantity","customization_level"]},"strict":true},
  {"name":"get_corporate_services","description":"Get information about corporate services and business solutions.","parameters":{"type":"object","additionalProperties":false,"properties":{"service_type":{"type":"string","enum":["bulk_shipping","custom_branding","gift_registry","corporate_accounts","rush_orders"]}},"required":["service_type"]},"strict":true}
]
```
"""

system:
Outlet: The Wanderer's Trove (facility_id: gift_center_wanderlust)
Property: Wanderlust Resort (hotel_id: wanderlust_resort)
Address: 500 W 33rd St, New York, NY 10001
Timezone: America/New_York
Hours: Daily 08:00–22:00

Corporate Gift Solutions & Business Services:
- Executive Gifts: Premium pottery sets ($150-300), luxury textiles ($200-500), high-end accessories ($100-250), executive gift baskets ($200-400)
- Employee Appreciation: Branded merchandise ($25-75), team building items ($30-80), appreciation gift sets ($40-100), recognition awards ($50-150)
- Client Gifts: Professional gift baskets ($100-250), branded corporate items ($75-200), luxury souvenirs ($150-300), business relationship gifts ($125-275)
- Promotional Items: Custom branded merchandise ($15-50), logo placement items ($20-60), promotional gift sets ($25-75), marketing materials ($30-80)
- Luxury Corporate: Exclusive artisan pieces ($300-800), premium gift collections ($400-1000), luxury presentation ($500-1200), executive experiences ($600-1500)

Bulk Pricing & Volume Discounts:
- 10-24 items: 10% discount, standard processing, 3-5 business days
- 25-49 items: 15% discount, priority processing, 2-3 business days
- 50-99 items: 20% discount, express processing, 1-2 business days
- 100+ items: 25% discount, rush processing, same-day completion, dedicated account manager
- Custom Orders: 30% discount for 200+ items, custom pricing, extended lead times, exclusive designs

Corporate Services & Business Solutions:
- Bulk Shipping: Consolidated shipping, corporate rates, tracking systems, delivery confirmation, international shipping
- Custom Branding: Logo placement, corporate colors, branded packaging, custom gift tags, company messaging
- Gift Registry: Corporate gift registries, milestone celebrations, employee recognition, client appreciation, event planning
- Corporate Accounts: Net 30 payment terms, dedicated account manager, priority service, custom pricing, volume discounts
- Rush Orders: Same-day processing, express shipping, priority handling, emergency orders, last-minute solutions

Menu highlights: Local handicrafts and souvenirs; Hotel-branded merchandise; Travel essentials; Snacks and beverages
Ordering: In-store purchases; Corporate accounts available; Bulk orders welcome

user:
Good morning! I'm organizing corporate gifts for our annual client appreciation event. We need about 50 high-quality items that represent the local culture and craftsmanship. What kind of corporate gift solutions do you offer?

assistant channel=analysis:
The guest is organizing corporate gifts for 50 clients and wants high-quality local culture items. I should provide information about our corporate gift options and bulk pricing.

assistant channel=commentary to=tool.get_corporate_gift_options:
{"gift_category": "client_gifts"}

tool.get_corporate_gift_options channel=commentary to=assistant:
{"client_gift_options": ["Professional gift baskets ($100-250)", "Branded corporate items ($75-200)", "Luxury souvenirs ($150-300)", "Business relationship gifts ($125-275)"], "local_culture_items": ["Authentic artisan pottery", "Traditional textiles", "Cultural heritage items", "Local craft collections"], "quality_levels": ["Premium", "Luxury", "Executive", "Custom"]}

assistant channel=commentary to=tool.calculate_bulk_pricing:
{"item_type": "professional gift baskets", "quantity": 50, "customization_level": "premium"}

tool.calculate_bulk_pricing channel=commentary to=assistant:
{"bulk_pricing": "50-99 items: 20% discount, express processing, 1-2 business days", "base_price": 150, "discount_percentage": 20, "discounted_price": 120, "total_cost": 6000, "processing_time": "1-2 business days", "services_included": "Express processing, priority handling, dedicated support"}

assistant channel=analysis:
Excellent! I have information about our corporate gift options and bulk pricing. For 50 items, they'll get a 20% discount and express processing.

assistant channel=final:
Perfect! For your client appreciation event, we have excellent corporate gift solutions. Our professional gift baskets at $150 each would be ideal, featuring authentic artisan pottery, traditional textiles, and cultural heritage items that represent local craftsmanship. For 50 items, you'll receive a 20% discount, bringing the price to $120 per basket, with a total of $6,000. This includes express processing and priority handling. We can also customize the baskets with your company branding and include corporate gift tags. Would you like me to show you some specific basket options?

user:
That sounds great! The professional gift baskets with local culture items would be perfect. Can you tell me more about the customization options and corporate branding?

assistant channel=analysis:
The guest wants to know about customization and corporate branding options. I should provide information about our corporate services.

assistant channel=commentary to=tool.get_corporate_services:
{"service_type": "custom_branding"}

tool.get_corporate_services channel=commentary to=assistant:
{"custom_branding": "Logo placement, corporate colors, branded packaging, custom gift tags, company messaging", "bulk_shipping": "Consolidated shipping, corporate rates, tracking systems, delivery confirmation, international shipping", "corporate_accounts": "Net 30 payment terms, dedicated account manager, priority service, custom pricing, volume discounts", "rush_orders": "Same-day processing, express shipping, priority handling, emergency orders, last-minute solutions"}

assistant channel=analysis:
Great! I have comprehensive information about our corporate services including custom branding and corporate accounts.

assistant channel=final:
Absolutely! For corporate branding, we can place your company logo on the gift baskets, use your corporate colors in the packaging, and include custom gift tags with your company messaging. We also offer branded packaging and can create a cohesive presentation that reflects your company's image. For corporate accounts, we provide Net 30 payment terms, a dedicated account manager, and priority service. We can also handle all the shipping logistics with corporate rates and tracking systems. Would you like me to set up a corporate account for your company?

user:
That would be perfect! I'd love to set up a corporate account. We're also interested in ongoing business - we have quarterly client events and employee recognition programs. Do you offer any special programs for regular corporate clients?

assistant channel=analysis:
The guest wants to set up a corporate account and is interested in ongoing business for quarterly events and employee recognition. I should provide information about our corporate account benefits and ongoing programs.

assistant channel=final:
Excellent! Setting up a corporate account will give you access to our best pricing and services. For regular corporate clients like yourselves, we offer dedicated account management, priority processing, and custom pricing for ongoing orders. We can also create a corporate gift registry for your quarterly events and employee recognition programs, making it easy to manage multiple orders throughout the year. Our account manager will work with you to understand your needs and ensure consistent quality and service. We also offer special programs for milestone celebrations and can coordinate with your event planning team. Would you like me to start the corporate account setup process?

user:
The gift center really understands the needs of business clients!

assistant channel=analysis:
This is positive feedback about the gift center's business client services. I should acknowledge their appreciation and maybe add some encouraging details.

assistant channel=final:
Thank you so much! We're committed to providing comprehensive solutions for our corporate clients. It's important to us that businesses can easily manage their gift-giving needs while maintaining the quality and authenticity that represents their brand well.

user:
Do you offer any sustainability programs or eco-friendly options for corporate gifts? Our company is very focused on environmental responsibility.

assistant channel=analysis:
The guest is asking about sustainability programs and eco-friendly options for corporate gifts. This information is not available in my system prompt - I only have information about standard corporate services. This would be an [ATTENTION] case.

assistant channel=final:
[ATTENTION] That's an excellent question about sustainability and eco-friendly options. Looking into this for you.