"""
Guest asks about website maintenance window and status page; include chitchat and ATTENTION. No tools.

ROLES: user (guest planning late-night booking), assistant (concierge info-only)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
null
```
"""

system:
Resort: Golden Palms Retreat (hotel_id: gpr_hnl_25)
Address: 50 Beachfront Dr, Honolulu, HI 96815
Timezone: Pacific/Honolulu
Scope: Information-only.

Official website: https://www.goldenpalmsretreat.com
Operational notes:
- maintenance_window: Sunday 02:00–04:00 hotel local time
- availability: site remains online; brief interruptions may occur
- status_page: not published; contact front desk for assistance
- https_enforced: true
- mirrors: not used

Property extras:
1) Pool 06:00–22:00
2) Quiet hours 22:00–07:00
3) Hydration station by Lobby C
4) Pillow menu on request
5) Beach access path beside Tower B

user:
Is there a regular maintenance window for your site?

assistant channel=analysis:
Answer using operational notes.

assistant channel=final:
Yes—Sunday 02:00–04:00 (hotel local time). The site stays online, but brief interruptions can occur.

user:
Do you publish a public status page?

assistant channel=analysis:
Answer per notes.

assistant channel=final:
There isn’t a published status page; you can contact the front desk if you need assistance.

user:
The beach path by Tower B is beautiful at sunrise.

assistant channel=analysis:
Chitchat referencing extras.

assistant channel=final:
That’s the path beside Tower B—many guests head there early.

user:
Can you provide the uptime SLA percentage for the site?

assistant channel=analysis:
Not provided; ATTENTION.

assistant channel=final:
[ATTENTION] SLA percentages aren’t listed here. Verifying information.

