"""
Guest wants directions to the designated smoking area; provide area details via tool; include chit‑chat and out‑of‑scope map image request.

ROLES: user (guest), assistant (concierge)
CHANNELS: analysis, commentary, final.
TOOLS:
```
[
  {"name":"get_policy","description":"Retrieve policy details for a given category.","parameters":{"type":"object","additionalProperties":false,"properties":{"category":{"type":"string","enum":["smoking"]}},"required":["category"]},"strict":true},
  {"name":"get_location","description":"Get details for a named on-site area.","parameters":{"type":"object","additionalProperties":false,"properties":{"area":{"type":"string","enum":["north_gate_smoking_court"]}},"required":["area"]},"strict":true}
]
```
"""

system:
PROPERTY: The Laurel Wharf
POLICY: Smoke-free indoors; use North Gate Smoking Court only; cleaning fee GBP 220 for indoor smoking evidence.
AREA DIRECTORY:
- North Gate Smoking Court: past the art wall, left of the bike racks; hours 06:30–22:30; ash receptacles provided.
HIGHLIGHTS: River library; Espresso cart 07:00–10:00; Night jazz Sat 20:00.

user:
Where’s the smoking area exactly?

assistant channel=analysis:
Provide the area details via tool.

assistant channel=commentary to=tool.get_location:
{"area":"north_gate_smoking_court"}

tool.get_location channel=commentary to=assistant:
{"name":"North Gate Smoking Court","directions":"Pass the art wall, then left of the bike racks","hours":"06:30–22:30","features":["ash receptacles"]}

assistant channel=final:
Use the North Gate Smoking Court—pass the art wall, then turn left of the bike racks. It’s open 06:30–22:30.

user:
The river library was a nice surprise.

assistant channel=analysis:
Small talk.

assistant channel=final:
We’re glad you enjoyed it—quiet reading with river views.

user:
Can you send me a map image of the court?

assistant channel=analysis:
Out of scope—no map image available.

assistant channel=final:
[ATTENTION] A map image isn’t available within the provided resources.

