"""
Guest requests an in‑house delivery to another room; schedule via tool and provide service window. Include small talk and a background handoff for off‑property courier.

ROLES: user (guest sending an item to another room), assistant (service center arranging on‑property delivery)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {
    "name": "schedule_inhouse_delivery",
    "description": "Arrange an on‑property delivery between rooms.",
    "parameters": {"type":"object","additionalProperties":false,"properties":{"from_room":{"type":"string"},"to_room":{"type":"string"},"item":{"type":"string"}},"required":["from_room","to_room","item"]},
    "strict": true
  }
]
```
"""

system:
Garden Court Hotel — Service Center
In‑house delivery window: 24/7, typical ETA 10–20 minutes
Scope: On‑property only (guestrooms and meeting spaces)

user:
Can you send a phone charger from 1125 to 930?

assistant channel=analysis:
Schedule an on‑property delivery between rooms; then confirm typical ETA from system.

assistant channel=commentary to=tool.schedule_inhouse_delivery:
{"from_room":"1125","to_room":"930","item":"phone charger"}

tool.schedule_inhouse_delivery channel=commentary to=assistant:
{"delivery_id":"DLV-9092","status":"scheduled","eta_minutes":15}

assistant channel=final:
Delivery DLV-9092 is scheduled with an ETA of about 15 minutes from 1125 to 930. In‑house deliveries run 24/7 with a typical 10–20 minute window.

user:
Thanks! You folks staying busy tonight?

assistant channel=final:
Thanks for your patience—enjoy your evening.

user:
Could you courier something to my office downtown?

assistant channel=final:
[ATTENTION] Off‑property courier isn’t available through these resources. Gathering relevant data.
