"""
Guest asks to send amenity set; schedule delivery and state service window and scope; include chitchat and ATTENTION for medication handling.

ROLES: user (guest requesting amenity delivery), assistant (service center arranging on‑property amenity drop)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"schedule_inhouse_delivery","description":"Schedule delivery of amenities on property.","parameters":{"type":"object","additionalProperties":false,"properties":{"from_room":{"type":"string"},"to_room":{"type":"string"},"item":{"type":"string"}},"required":["from_room","to_room","item"]},"strict":true}
]
```
"""

system:
Lakeside Atrium Hotel — Service Center
Hours: 24/7; ETAs 10–20 minutes
Scope: On‑property guestroom and venue deliveries
Restrictions: No handling of medications by Service Center

user:
Please send a dental kit and slippers from 803 to 809.

assistant channel=analysis:
Schedule internal amenity delivery; confirm ETA and restriction on medications.

assistant channel=commentary to=tool.schedule_inhouse_delivery:
{"from_room":"803","to_room":"809","item":"dental kit and slippers"}

tool.schedule_inhouse_delivery channel=commentary to=assistant:
{"delivery_id":"DLV-6642","status":"scheduled","eta_minutes":11}

assistant channel=final:
Delivery DLV-6642 is set from 803 to 809 with an ETA of about 11 minutes.

user:
Thanks—nice music in the lobby.

assistant channel=final:
We’ll be right there.

user:
Could you deliver my prescription as well?

assistant channel=final:
[ATTENTION] Medication handling isn’t available via these resources. Reviewing available resources.

