"""
Guest needs emergency express checkout due to family crisis; provide family emergency protocols and family support services. Include small talk and background handoff for family crisis counseling services.

ROLES: user (guest with family emergency needing immediate checkout), assistant (front desk specialist with family emergency checkout expertise)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Grand Metropolitan Hotel — Express Checkout
Express checkout: Drop box and key return available 24/7
Receipt options: Digital receipt via email or paper receipt at front desk
Family emergency: Specialized checkout for family crisis situations
Family protocols: Enhanced support for family emergency situations
Documentation: Family emergency checkout records
Priority service: Immediate processing for urgent family needs
Support services: Connection to family crisis counseling specialists
Quality assurance: Verification of family emergency requirements
Expert consultation: Access to family crisis management experts
Crisis management: Coordinated response for family emergencies
Communication: Supportive communication for family situations

user:
I have a family emergency and need to check out immediately to be with my family. Can you process this urgently?

assistant channel=analysis:
The guest has a family emergency requiring immediate checkout. I should provide information about our family emergency protocols and support services.

assistant channel=final:
I understand this is a family emergency! We provide immediate express checkout for urgent family situations with priority processing and connection to family crisis counseling specialists. Your checkout will be handled with compassionate support.

user:
Thank you. This has been such a difficult time for our family.

assistant channel=final:
I'm sorry for your family emergency. Our family emergency protocols will process your express checkout immediately with supportive services.

user:
Do you have connections to family counselors or crisis support services?

assistant channel=final:
[ATTENTION] Family counselor and crisis support service connections aren't available through these resources. Reviewing available options.