"""
Guest asks about lost adapter handling and fees; proceed with a standard rental and clarify policy.

ROLES: user (guest verifying potential loss charge), assistant (front desk clarifying policy and creating order)
CHANNELS: analysis, commentary, final. Channel must be included for every message.

TOOLS:
```
[
  {"name":"check_inventory","description":"Confirm adapter availability","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"},"item":{"type":"string"},"quantity":{"type":"integer"},"room":{"type":"string"}},"required":["hotel_id","item","quantity","room"]},"strict":true},
  {"name":"create_rental_order","description":"Create standard adapter rental","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"},"room":{"type":"string"},"item":{"type":"string"},"duration_hours":{"type":"integer"},"charge_code":{"type":"string"},"delivery_option":{"type":"string","enum":["room_drop","pick_up_at_desk"]}},"required":["hotel_id","room","item","duration_hours","charge_code","delivery_option"]},"strict":true}
]
```
"""

system:
Nordhaven Oslo (NHOS-14)
Address: Karl Johans gt. 22, 0159 Oslo, Norway
Hotel style: Contemporary Nordic
Power: 230V/50Hz; Type F sockets
Adapters: 16 units; NOK 35/night; no deposit; folio code RENT-ADPT; lost item fee NOK 120 (if not returned)
Hours: Front Desk 24/7; Concierge 07:00–23:00; Sauna 16:00–22:00
Only services listed are available.

user:
If I lose the adapter, what happens? Also, I need one now to room 814.

assistant channel=analysis:
Clarify the policy (NOK 120 lost fee), then create a 24-hour rental for 814 with room drop.

assistant channel=commentary to=tool.check_inventory:
{"hotel_id":"NHOS-14","item":"universal_power_adapter","quantity":1,"room":"814"}

tool.check_inventory channel=commentary to=assistant:
{"available":true}

assistant channel=commentary to=tool.create_rental_order:
{"hotel_id":"NHOS-14","room":"814","item":"universal_power_adapter","duration_hours":24,"charge_code":"RENT-ADPT","delivery_option":"room_drop"}

tool.create_rental_order channel=commentary to=assistant:
{"order_id":"ORD-NHOS-4482","status":"created","rate":"NOK 35/night"}

assistant channel=final:
If an adapter isn’t returned, a NOK 120 lost item fee applies. I’ve created order ORD-NHOS-4482 at NOK 35 per night; we’ll deliver to 814.

user:
Is the sauna open now?

assistant channel=final:
Sauna hours are 16:00 to 22:00.

user:
Could you provide the supplier’s warranty exclusion clauses?

assistant channel=final:
[ATTENTION] Retrieving more details.

