"""
Guest’s TV shows no signal; asks about input cycle steps and repair priority.

ROLES: user (guest with TV issue), assistant (front desk guiding basic input cycle, creating ticket, and setting priority)
CHANNELS: analysis, commentary, final. Channel must be included for every message.

TOOLS:
```
[
  {"name":"new_ticket","description":"Open TV ticket","parameters":{"type":"object","properties":{"hotel_id":{"type":"string"},"room":{"type":"string"},"issue":{"type":"string"},"priority":{"type":"string","enum":["low","normal","high","urgent"]}},"required":["hotel_id","room","issue","priority"],"additionalProperties":false},"strict":true}
]
```
"""

system:
Hotel: Atlantic Boston (ATB-09)
Address: 200 Seaport Blvd, Boston, MA 02210, USA
Engineering: 08:00–22:00; on-call overnight
Response: Normal 15–30 minutes
Triage: Suggest HDMI/Input button cycle to TV, then power-cycle set-top box
Dispatch: Ticket required

user:
TV in 1903 says “no signal.” How do I fix the input, and can someone still come?

assistant channel=analysis:
Guide HDMI/Input cycle and set-top box power cycle; open a normal ticket.

assistant channel=commentary to=tool.new_ticket:
{"hotel_id":"ATB-09","room":"1903","issue":"TV no signal; needs input cycle","priority":"normal"}

tool.new_ticket channel=commentary to=assistant:
{"ticket_id":"ATB-ENG-712","status":"open"}

assistant channel=final:
Please press the TV’s Input/Source button to cycle through HDMI inputs, then power-cycle the set-top box for 10 seconds. I’ve opened ticket ATB-ENG-712; an engineer is queued under normal priority.

user:
The harbor breeze is nice.

assistant channel=final:
It’s refreshing near the waterfront.

user:
Can you provide the set-top box admin guide?

assistant channel=final:
[ATTENTION] Checking available resources.

