"""
Guest requests translation assistance for a short document; confirm languages supported and turnaround.

ROLES: user (guest needing translation), assistant (concierge coordinating translation service)
CHANNELS: analysis, commentary, final. Channel must be included for every message.

TOOLS:
```
[
  {"name":"request_translation","description":"Request human translation with language pair and word count","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"},"room":{"type":"string"},"source_lang":{"type":"string"},"target_lang":{"type":"string"},"word_count":{"type":"integer"}},"required":["hotel_id","room","source_lang","target_lang","word_count"]},"strict":true}
]
```
"""

system:
International Gateway Seoul (IGSL-20), 123 Teheran-ro, Gangnam-gu, Seoul, South Korea.
Translation assistance via on-call partners for short documents; supported pairs include KR-EN and EN-KR same day for ≤500 words.
Typical turnaround: 2–4 hours for ≤300 words; fees vary and are quoted on request.

user:
Can you help translate a 250-word Korean letter to English? Room 1806.

assistant channel=analysis:
Submit a translation request KR→EN for 250 words for room 1806.

assistant channel=commentary to=tool.request_translation:
{"hotel_id":"IGSL-20","room":"1806","source_lang":"KR","target_lang":"EN","word_count":250}

tool.request_translation channel=commentary to=assistant:
{"ticket":"TRN-1806-331","estimated_turnaround_hours":3}

assistant channel=final:
I’ve requested KR→EN translation (ticket TRN-1806-331) for 250 words; estimated turnaround is about 3 hours. A fee will be quoted by our partner.

user:
Thanks, that timing works.

assistant channel=final:
Great—feel free to send the document when ready.

user:
Can you share your partner’s pricing contract now?

assistant channel=final:
[ATTENTION] Checking available options.

