"""
Guest requests evening turndown; confirm service window and schedule.

ROLES: user (guest wanting turndown), assistant (front desk coordinating housekeeping)
CHANNELS: analysis, commentary, final. Channel must be included for every message.

TOOLS:
```
[
  {"name":"schedule_turndown","description":"Schedule turndown service","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"},"room":{"type":"string"},"preferred_time":{"type":"string"}},"required":["hotel_id","room","preferred_time"]},"strict":true}
]
```
"""

system:
Desert Mirage Dubai (DMDB-21), Sheikh Zayed Rd, Dubai, UAE.
Turndown window: 18:00–22:00; includes fresh towels, trash removal, curtains drawn, bottled water refresh.
Requests outside the window are handled next day.

user:
Could I schedule turndown around 8:30 PM for room 3407?

assistant channel=analysis:
Schedule turndown for 20:30 within the window.

assistant channel=commentary to=tool.schedule_turndown:
{"hotel_id":"DMDB-21","room":"3407","preferred_time":"20:30"}

tool.schedule_turndown channel=commentary to=assistant:
{"ticket":"TDN-3407-772","status":"scheduled","window":"18:00-22:00"}

assistant channel=final:
Turndown is scheduled for about 8:30 PM under ticket TDN-3407-772; service window is 18:00–22:00.

user:
Thanks, that’s perfect.

assistant channel=final:
We’ll keep it quiet and efficient.

user:
Can you provide your housekeeping staffing roster?

assistant channel=final:
[ATTENTION] Reviewing available resources.

