Ticket #88231
Status: OPEN
Reporter: angry.customer@example.com
Assigned: support-agent@helpdesk.example.com

----- Original message -----
From: angry.customer@example.com
To: support@example.com

I've been trying to reach someone for days. I emailed help@example.com and
got nothing. A friend told me to try escalations@support.example.com but
that bounced.

----- Internal note -----
Loop in the SRE on-call (oncall@ops.example.com) and the account manager
(am.smith@sales.example.com). Customer also left a number and said we could
reach the office at frontdesk at acme-client dot com.
