"""
Guest changes delivery timing from immediate to evening.

ROLES: user (schedule change), assistant (wellness concierge)
CHANNELS: analysis, commentary, final.
TOOLS:
```json
[
  {"name":"arrange_wellness_delivery","description":"Arrange discreet delivery of personal wellness amenities.","parameters":{"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"items":{"type":"array","items":{"type":"object","properties":{"sku":{"type":"string"},"quantity":{"type":"integer"}}}},"delivery_method":{"type":"string","enum":["room_service_tray","housekeeping_supplies","front_desk_envelope"]},"delivery_timing":{"type":"string","enum":["immediate","evening_turndown","next_housekeeping","specific_time"]}},"required":["room_number","items","delivery_method","delivery_timing"]},"strict":true}
]
```
"""

system:
Crescent Bay Hotel (hotel_id: cbh_hong_kong)
Address: 2 Harbour Way, Hong Kong
Timezone: Asia/Hong_Kong

Inventory:
- WELLNESS_PROTECTION_STANDARD

user:
Could we switch my standard pack delivery to evening turndown?

assistant channel=analysis:
Re‑schedule as requested.

assistant channel=commentary to=tool.arrange_wellness_delivery:
{"room_number":"2216","items":[{"sku":"WELLNESS_PROTECTION_STANDARD","quantity":1}],"delivery_method":"room_service_tray","delivery_timing":"evening_turndown"}

tool.arrange_wellness_delivery channel=commentary to=assistant:
{"delivery_id":"CBH-2216-RS-04","eta":"19:30-20:00"}

assistant channel=final:
Updated—CBH-2216-RS-04 scheduled for turndown between 7:30–8:00 PM.

user:
Awesome, thanks! The skyline looks amazing tonight.

assistant channel=final:
Enjoy the view—have a wonderful evening!

