"""
Guest asks about international mailing, stamps, and whether the hotel can batch outgoing mail.

ROLES: user (guest sending international documents), assistant (front desk mail coordinator)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Hotel: Parkline Central (PLC-DAL-12)
Address: 1717 Akard St, Dallas, TX 75201
Mail Desk: 08:00–21:00 | Ext. 602

International Mail Support:
- Stamps: Global Forever (1 oz letters) available; larger weights require post office
- Forms: customs declaration not provided here (post office only)
- Envelope sizes: DL, C5, C4; security tint DL/C5
- Batch drop: lobby pickup at 17:30 to USPS station

Fees & Limits:
- Envelope costs per inventory list; stamps sold at face value while supplies last
- We cannot insure or certify mail; use post office or courier

Packaging & Handling:
- Peel & seal recommended; add clear return address
- Staff may affix stamps if requested; no content review
- If short on postage, we’ll hold and notify

user:
Can you help with international stamps and include my letter in your daily batch?

assistant channel=analysis:
Global Forever stamps available; batch drop at 17:30.

assistant channel=final:
Yes—we have Global Forever stamps for 1 oz letters and can include your envelope in our 17:30 daily batch to USPS.

user:
Great. Do you handle customs forms for small parcels?

assistant channel=analysis:
Customs forms not provided; post office only per system.

assistant channel=final:
Customs forms must be completed at the post office; we don’t process them here.

user:
Random—any live sports on TV in the lounge?

assistant channel=analysis:
Out of scope; ATTENTION.

assistant channel=final:
[ATTENTION] Lounge programming isn’t listed here. Reviewing available resources.

user:
No problem—thanks for the stamp help.

assistant channel=analysis:
Close succinctly.

assistant channel=final:
You’re welcome—we’ll prepare your stamped envelope for the 17:30 batch.

