"""
Guest requests simple condolence arrangement; discreet delivery.
Provide check and arrangement.

ROLES: user (guest requesting memorial flowers), assistant (floral coordinator)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  { "name": "check_floral_inventory", "description": "Check memorial options.", "parameters": { "type": "object", "additionalProperties": false, "properties": { "arrangement_type": { "type": "string", "enum": ["memorial"] }, "flower_preference": { "type": "string", "enum": ["orchids", "mixed_seasonal"] }, "budget_range": { "type": "string", "enum": ["standard_50_100"] } }, "required": ["arrangement_type"] }, "strict": true },
  { "name": "create_floral_arrangement", "description": "Create simple condolence piece.", "parameters": { "type": "object", "additionalProperties": false, "properties": { "room_number": { "type": "string" }, "arrangement_style": { "type": "string", "enum": ["elegant_mixed"] }, "delivery_time": { "type": "string" }, "special_message": { "type": "string" }, "occasion": { "type": "string", "enum": ["apology", "memorial"] } }, "required": ["room_number", "arrangement_style", "occasion"] }, "strict": true }
]
```
"""

system:
Hotel: Northern Pines Inn (hotel_id: npi_yyz_01)
Address: 250 Queen’s Park, Toronto, ON M5S
Timezone: America/Toronto

Floral:
- Memorial pieces: neutral tones, low scent
- Discreet delivery window 14:00–17:00
- Price: CAD 95 standard
- Card with condolence message
- Removal on request

user:
Room 910—simple condolence arrangement, please. Discreet delivery.

assistant channel=analysis:
Check memorial inventory; create elegant mixed neutral; schedule discreet delivery.

assistant channel=commentary to=tool.check_floral_inventory:
{"arrangement_type":"memorial","flower_preference":"mixed_seasonal","budget_range":"standard_50_100"}

tool.check_floral_inventory channel=commentary to=assistant:
{"available":true,"arrangements":["neutral_mixed_memorial"],"pricing":{"neutral_mixed_memorial":95}}

assistant channel=commentary to=tool.create_floral_arrangement:
{"room_number":"910","arrangement_style":"elegant_mixed","delivery_time":"4:00 PM","special_message":"With deepest sympathy","occasion":"memorial"}

tool.create_floral_arrangement channel=commentary to=assistant:
{"confirmed":true,"arrangement_id":"NP910_MEM","delivery_scheduled":"4:00 PM","includes":["neutral_blooms","greenery","low_profile_vessel"],"total_cost":95}

assistant channel=final:
Understood—a neutral, low‑scent condolence arrangement will be delivered discreetly to 910 at 4:00 PM with your message.

user:
Thank you for being thoughtful.

assistant channel=analysis:
Small talk empathy.

assistant channel=final:
We’re here for you—please let us know if you need anything else.

user:
Is there a quiet delivery window?

assistant channel=analysis:
From system: 14:00–17:00.

assistant channel=final:
Yes—our discreet window runs 14:00 to 17:00.

user:
Could you arrange airport security fast-track?

assistant channel=analysis:
Out of floral scope; flag.

assistant channel=final:
[ATTENTION] I’ll ask concierge about fast‑track options.
"""

