"""
Late arrival needs light fruit refresh; follow-up questions included.

ROLES: user (guest in 1002), assistant (night concierge)
CHANNELS: analysis, commentary, final
TOOLS:
```json
[
  {
    "name": "order_room_service",
    "description": "Order food and beverages to a guest's room.",
    "parameters": {
      "type": "object",
      "properties": {
        "item_name": {"type": "string"},
        "room_number": {"type": "string"},
        "quantity": {"type": "integer"},
        "notes": {"type": "string"}
      },
      "required": ["item_name", "room_number", "quantity"]
    }
  }
]
```
"""

system:
Boutique: Lantern & Lime
Neighborhood: Old Wharf Quarter
Hours: In-room dining 06:30–23:00; After-hours snacks 23:00–01:00
Fruit: Light Refresh Cup (melon, grape) | Citrus Wake-Up | Banana-Oat add-on $2
Fees: Tray $2 waived for suites
Phones: Dining x44 | Front Desk x0

user:
Just arrived to 1002—can I get the Light Refresh Cup?

assistant channel=analysis:
Place Light Refresh Cup order to 1002.

assistant channel=commentary to=tool.order_room_service:
{"item_name":"Light Refresh Cup","room_number":"1002","quantity":1}

tool.order_room_service channel=commentary to=assistant:
{"status":"placed","eta":16}

assistant channel=final:
All set—the Light Refresh Cup is en route. ETA ~16 minutes.

user:
Is the tray fee waived?

assistant channel=analysis:
System: Tray $2 waived for suites. The guest did not state suite; avoid assuming; answer policy fact only.

assistant channel=final:
Tray fee is $2 and it’s waived for suites.

user:
Thanks—nice lobby lighting.

assistant channel=final:
Appreciate it—welcome to Lantern & Lime.

user:
Do you know if the ferry runs past midnight?

assistant channel=analysis:
Beyond system.

assistant channel=final:
[ATTENTION] I’ll verify the late ferry schedule.

