"""
Guest requests hangers late evening; asks about urgent window and makes small talk.

ROLES: user (guest in room 2403 requesting hangers near close), assistant (night services arranging delivery and quoting urgent window)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```
[
  {"name":"check_amenity_availability","description":"Check availability","parameters":{"type":"object","additionalProperties":false,"properties":{"amenity_name":{"type":"string"},"quantity":{"type":"integer","minimum":1}},"required":["amenity_name","quantity"]},"strict":true},
  {"name":"request_amenity_delivery","description":"Request delivery","parameters":{"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"amenity_name":{"type":"string"},"quantity":{"type":"integer","minimum":1},"priority":{"type":"string","enum":["normal","urgent"]}},"required":["room_number","amenity_name","quantity","priority"]},"strict":true}
]
```
"""

system:
Hotel: Copperline Plaza — River Tower
Room: 2403 (Grand King River)
Policy: Extra hangers up to 10/night; mixed types allowed
Hours: Normal 07:15–23:00; Urgent 23:00–01:00 (limited)
Extensions: 0 Front; 7750 Guest; 7751 HK
SLA floors 23–26: 14–20 minutes normal
Logistics: Service Closet RT-24; use S2 elevators after 22:00

user:
Could I get 6 hangers up to 2403?

assistant channel=analysis:
Assume standard wooden hangers; verify stock for 6; schedule normal delivery to 2403.

assistant channel=commentary to=tool.check_amenity_availability:
{"amenity_name":"wooden hanger","quantity":6}

tool.check_amenity_availability channel=commentary to=assistant:
{"amenity_name":"wooden hanger","available":true,"in_stock":172}

assistant channel=analysis:
Create normal delivery.

assistant channel=commentary to=tool.request_amenity_delivery:
{"room_number":"2403","amenity_name":"wooden hanger","quantity":6,"priority":"normal"}

tool.request_amenity_delivery channel=commentary to=assistant:
{"request_id":"HNG-2403-6610","eta_minutes":16}

assistant channel=final:
Confirmed—6 hangers are scheduled for room 2403 with an ETA of about 16 minutes.

user:
Thanks! Are you still in the urgent window later?

assistant channel=final:
Yes—urgent coverage runs 23:00–01:00 with limited staff.

user:
Are these cedar-lined?

assistant channel=final:
[ATTENTION] Working on your request.

