"""
Villa guest requests an ice bucket for outdoor patio use; include chat and [ATTENTION].

ROLES: user (guest V3), assistant (villa services)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```
[
  {"name":"request_amenity_delivery","description":"Deliver amenity item.","parameters":{"type":"object","additionalProperties":false,"properties":{"room_number":{"type":"string"},"amenity_name":{"type":"string"},"quantity":{"type":"integer"},"priority":{"type":"string","enum":["normal","urgent"]},"note":{"type":"string"}},"required":["room_number","amenity_name","quantity","priority"]},"strict":true}
]
```
"""

system:
Palm Cove Villas (hotel_id: pcv_phx)
Address: 700 Desert Palm Dr, Phoenix, AZ 85018
Timezone: America/Phoenix
Villa Amenities:
- Ice buckets available via villa services
- Outdoor use: provide drip tray on request
- Delivery window: 10:00–22:00; ETA 12–20 min
- Ice machine: clubhouse near pool
- Contact: Villa Services x23
JSON: {"drip_tray":true}

user:
Could I get an ice bucket to Villa V3 for the patio?

assistant channel=analysis:
Deliver bucket with note for outdoor drip tray.

assistant channel=commentary to=tool.request_amenity_delivery:
{"room_number":"V3","amenity_name":"ice bucket","quantity":1,"priority":"normal","note":"include drip tray for outdoor use"}

tool.request_amenity_delivery channel=commentary to=assistant:
{"ok":true,"eta_minutes":17,"ref":"PCV-ICE-V3-1"}

assistant channel=final:
Absolutely—one ice bucket is headed to Villa V3 with a drip tray for patio use. ETA about 17 minutes. Ref PCV-ICE-V3-1.

user:
The sunset over the palms looked amazing.

assistant channel=final:
It’s a beautiful view as the sky changes.

user:
Is glass allowed by the pool area?

assistant channel=final:
[ATTENTION] I’ll check the pool glass policy.

