"""
Guest requests multiple buckets for a small gathering; asks hours and chats briefly.

ROLES: user (guest in room 1119 requesting 4 buckets), assistant (services coordinating staged delivery and quoting policy/hours)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```
[
  {
    "name": "request_amenity_delivery",
    "description": "Create amenity delivery",
    "parameters": {
      "type": "object",
      "additionalProperties": false,
      "properties": {
        "room_number": {"type": "string"},
        "amenity_name": {"type": "string"},
        "quantity": {"type": "integer", "minimum": 1},
        "priority": {"type": "string", "enum": ["normal", "urgent"]},
        "note": {"type": "string"}
      },
      "required": ["room_number", "amenity_name", "quantity", "priority"]
    },
    "strict": true
  }
]
```
"""

system:
Property: Laurel Steps — Port Tower
Room: 1119 (Deluxe Queen)
Ice policy: Up to 4 buckets per hour; large orders staged in two trips
Hours: 07:00–23:00; Urgent 23:00–00:30
SLA floors 10–12: 10–16 minutes
Dispatch: PT-11 pantry; S1 service lift
Lines: 0 | 7860 | 7861

user:
Could I get 4 buckets of ice to 1119?

assistant channel=analysis:
Place normal delivery for 4 buckets to room 1119; no special note needed.

assistant channel=commentary to=tool.request_amenity_delivery:
{"room_number":"1119","amenity_name":"ice (bucket)","quantity":4,"priority":"normal"}

tool.request_amenity_delivery channel=commentary to=assistant:
{"request_id":"ICE-1119-9934","eta_minutes":13}

assistant channel=final:
Confirmed—4 buckets of ice are scheduled for room 1119 with an ETA of about 13 minutes.

user:
Thanks! Are you still open later tonight?

assistant channel=final:
Our ice service runs 07:00–23:00 with an urgent window 23:00–00:30.

user:
Are the buckets lined with plastic?

assistant channel=final:
[ATTENTION] Gathering relevant data.

