"""
Guest requests specific graphite grades and quick delivery; no tools used.

ROLES: user (guest needing precise pencils for sketching), assistant (front desk providing stationery details and delivery info)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Hotel: Harborview Sketch & Stay (hotel_id: hvss_bos_12)
Address: 88 Seaport Blvd, Boston, MA 02210
Timezone: America/New_York
Geo: 42.3506, -71.0419

Stationery Program (pencils):
- Graphite grades on hand: HB, 2B, 4B, 6B, 8B; charcoal pencils (soft)
- Mechanical sizes: 0.5 mm (HB, 2B), 0.7 mm (HB, 2B, 4B)
- Erasers: vinyl block, kneaded (grey), cap erasers
- Sharpeners: steel single-hole (desk), compact double-hole (travel)
- Delivery windows: 07:30–22:00; typical room drop 15–20 min
- Limits: up to 6 pencils + 1 eraser per room per day; loaner sharpener upon request
- Cost: complimentary within limits; extras billed to room

House Rules (desk):
  loan_policy: pencils_and_sharpener_return_at_checkout
  quiet_hours: 22:00–07:00 (deliveries paused)
  request_line: ext. 311

user:
Hi! Could I get a couple of 4B pencils to room 1908? I’m sketching tonight.

assistant channel=analysis:
Confirm availability, delivery window, and limits; no scheduling actions—only provide info from system.

assistant channel=commentary:
Referencing Stationery Program: 4B is available in wooden pencils; delivery operates 07:30–22:00; limit covers request.

assistant channel=final:
We carry 4B wooden pencils and you’re within the daily limit (up to 6). Delivery hours run 07:30–22:00 with a typical 15–20 minute drop.

user:
Nice. Do you also have 0.7 mm 4B leads?

assistant channel=analysis:
Answer strictly from system inventory.

assistant channel=final:
We stock 0.7 mm leads in HB, 2B, and 4B—yes, 0.7 mm 4B is available.

user:
By the way, your lobby smells amazing.

assistant channel=analysis:
Small talk—respond warmly without adding new facts.

assistant channel=final:
Thanks for the kind words—glad you’re enjoying the space.

user:
Could you book me a last-minute museum ticket for tomorrow morning?

assistant channel=analysis:
This is beyond the system’s stationery context and no tools exist; use the flag.

assistant channel=final:
[ATTENTION] Not covered by the current stationery info. Reviewing available resources.

