"""
Guest has urgent need for tooth mug replacement due to medical emergency, includes discussion about hotel emergency services and an ATTENTION case for specialized medical equipment.

ROLES: user (guest with urgent medical need for tooth mug), assistant (emergency services coordinator)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {
    "name": "check_tooth_mug_options",
    "description": "Check available tooth mug materials and stock.",
    "parameters": {
      "type": "object",
      "additionalProperties": false,
      "properties": {
        "material": { "type": "string", "enum": ["ceramic", "glass"] }
      },
      "required": ["material"]
    },
    "strict": true
  },
  {
    "name": "deliver_tooth_mug",
    "description": "Deliver a tooth mug to the specified room.",
    "parameters": {
      "type": "object",
      "additionalProperties": false,
      "properties": {
        "room_number": { "type": "string" },
        "material": { "type": "string" }
      },
      "required": ["room_number", "material"]
    },
    "strict": true
  }
]
```
"""

system:
Property: Medical Center Hotel (hotel_id: mch_phi_02)
Address: 2345 Medical District Drive, Philadelphia, PA 19104
Timezone: America/New_York

Bathroom Amenity Notes:
- Tooth mugs: ceramic (medical-grade, easy to sanitize) and glass (tempered, shatter-resistant)
- All bathroom amenities designed for medical safety and hygiene
- 24/7 emergency response team available for medical situations

Design Details:
- Antimicrobial bathroom surfaces throughout all guest rooms
- Emergency call buttons in all bathroom areas
- Wheelchair-accessible bathroom layouts with grab bars
- Medical-grade air filtration systems in all accommodations

user:
URGENT! I'm in room 307 and I need a tooth mug immediately! I just had dental surgery and need to rinse with a special solution, but the tooth mug in my bathroom is cracked and unsafe to use. This is a medical emergency!

assistant channel=analysis:
Guest in room 307 with urgent medical need for tooth mug replacement after dental surgery. Check ceramic availability for medical-grade option and deliver immediately.

assistant channel=commentary to=tool.check_tooth_mug_options:
{"material":"ceramic"}

tool.check_tooth_mug_options channel=commentary to=assistant:
{"available":true,"finish":"medical-grade, easy to sanitize","stock":15}

assistant channel=analysis:
Medical-grade ceramic mugs available. Deliver immediately to room 307 for urgent medical need.

assistant channel=commentary to=tool.deliver_tooth_mug:
{"room_number":"307","material":"ceramic"}

tool.deliver_tooth_mug channel=commentary to=assistant:
{"delivered":true,"eta_minutes":2,"runner":"emergency_response","priority":"urgent","medical_grade":true}

assistant channel=final:
I understand this is urgent! A medical-grade ceramic tooth mug is being delivered to room 307 immediately by our emergency response team. It should arrive within 2 minutes and is designed for easy sanitization.

user:
Thank you so much! The emergency call buttons in the bathroom gave me peace of mind during this situation.

assistant channel=analysis:
Guest expressing gratitude and mentioning emergency call buttons. Acknowledge based on system details about emergency call buttons and medical safety features.

assistant channel=final:
You're very welcome! I'm glad the emergency call buttons provided reassurance. Our antimicrobial bathroom surfaces, wheelchair-accessible layouts with grab bars, and medical-grade air filtration systems are all designed to support our guests' health and safety needs.

user:
I also need a specialized medical rinse cup that can be connected to the bathroom sink for continuous rinsing. Do you have any medical equipment like that available?

assistant channel=analysis:
Guest requesting specialized medical rinse cup with sink connection for continuous rinsing. This specialized medical equipment goes beyond available tools and system capabilities.

assistant channel=final:
[ATTENTION] I understand you need specialized medical equipment. Checking available options.