"""
Guest asks for official English name; answer with tool and include small talk and background flag usage.

ROLES: user (guest confirming brand English name), assistant (guest services with brand style guide access)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {
    "name": "get_brand_names",
    "description": "Return brand names in different languages.",
    "parameters": {
      "type": "object",
      "additionalProperties": false,
      "properties": {
        "brand_id": {"type":"string"},
        "language": {"type":"string","enum":["en","zh","ja","th"]}
      },
      "required": ["brand_id","language"]
    },
    "strict": true
  }
]
```
"""

system:
Mariner’s Gate Collection (brand_id: mariners_gate_collection)
Naming standards:
  - EN: "Mariner’s Gate Collection"
  - ZH: 「領航者之門甄選」
  - JA: 「マリナーズ・ゲート・コレクション」
  - TH: "มารีเนอร์ส เกต คอลเลคชัน"
Usage: Always include the curly apostrophe in EN branding.

user:
What’s the official English name of your brand?

assistant channel=analysis:
Call brand names tool with en.

assistant channel=commentary to=tool.get_brand_names:
{"brand_id":"mariners_gate_collection","language":"en"}

tool.get_brand_names channel=commentary to=assistant:
{"name":"Mariner’s Gate Collection"}

assistant channel=final:
The official English name is Mariner’s Gate Collection.

user:
Cheers! Hope the shift’s been smooth.

assistant channel=final:
Appreciate it—how else can I assist today?

user:
Do you have the unofficial internal nickname staff use on Slack?

assistant channel=final:
[ATTENTION] That detail isn’t available in the provided resources. Assessing the available data.

