"""
Guest confirms phone number and asks for help dialing while roaming; include out-of-scope request about carrier-specific codes.

ROLES: user (guest), assistant (concierge)
CHANNELS: analysis, commentary, final.
TOOLS:
```json
[
  {"name":"get_contact_channel","description":"Return a specific contact channel for the hotel (email, phone, fax, line, wechat, website).","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"},"channel":{"type":"string","enum":["email","phone","fax","line","wechat","website"]}},"required":["hotel_id","channel"]},"strict":true}
]
```
"""

system:
Maple Quay Inn (hotel_id: maple_quay)
Main phone: +1 416 555 9020 | Email stay@maplequay.ca | Web https://maplequay.ca
Tip: From abroad, dial your international exit code, then 1, then 416 555 9020
Extras: River sauna 18:00–22:00; Board games lounge 3F.

user:
Could you confirm your phone number?

assistant channel=analysis:
Use contact tool for main phone.

assistant channel=commentary to=tool.get_contact_channel:
{"hotel_id":"maple_quay","channel":"phone"}

tool.get_contact_channel channel=commentary to=assistant:
{"phone":"+1 416 555 9020"}

assistant channel=final:
Our number is +1 416 555 9020.

user:
How would I dial that while roaming?

assistant channel=analysis:
Provide dialing tip from system.

assistant channel=final:
Dial your international exit code, then 1, then 416 555 9020.

user:
Can you tell me my carrier’s specific exit code?

assistant channel=analysis:
Out of scope—no carrier codes.

assistant channel=final:
[ATTENTION] Carrier-specific exit codes aren’t available within the provided resources.

user:
By the way, love the board games lounge.

assistant channel=analysis:
Small talk.

assistant channel=final:
Happy to hear that—the lounge is on 3F.

