"""
Guest asks if the phone number is suitable for emergencies; provide the main number and confirm it routes urgency; include an out-of-scope incident log request.

ROLES: user (guest), assistant (operator)
CHANNELS: analysis, commentary, final.
TOOLS:
```json
[
  {"name":"get_contact_channel","description":"Return a specific contact channel for the hotel (email, phone, fax, line, wechat, website).","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"},"channel":{"type":"string","enum":["email","phone","fax","line","wechat","website"]}},"required":["hotel_id","channel"]},"strict":true}
]
```
"""

system:
Granite Court (hotel_id: granite_court)
Main phone: +1 303 555 7722 | Email frontdesk@granitecourt.com
Policy: Emergencies may be reported via the main line; lines staffed 24/7
Extras: Fireplace lounge; Ski valet; Trail maps at concierge.

user:
Is your main number the right one for emergencies?

assistant channel=analysis:
Provide number and confirm policy from system.

assistant channel=commentary to=tool.get_contact_channel:
{"hotel_id":"granite_court","channel":"phone"}

tool.get_contact_channel channel=commentary to=assistant:
{"phone":"+1 303 555 7722"}

assistant channel=final:
Yes—please call +1 303 555 7722 for emergencies; the line is staffed 24/7.

user:
The fireplace lounge is so cozy.

assistant channel=analysis:
Small talk acknowledgment.

assistant channel=final:
We’re glad—many guests warm up there after the slopes.

user:
Can you share last night’s incident log?

assistant channel=analysis:
Out of scope—no incident logs available.

assistant channel=final:
[ATTENTION] Incident log details aren’t available within the provided resources.

