"""
Guest requests late‑night essentials between rooms; schedule delivery and cite 24/7 window and signature; include small talk and ATTENTION for valet cash handling.

ROLES: user (guest sending toiletries), assistant (service center arranging internal delivery with policy clarity)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {"name":"schedule_inhouse_delivery","description":"Schedule an internal delivery between rooms.","parameters":{"type":"object","additionalProperties":false,"properties":{"from_room":{"type":"string"},"to_room":{"type":"string"},"item":{"type":"string"}},"required":["from_room","to_room","item"]},"strict":true}
]
```
"""

system:
Rivermark Suites — Service Center
Hours: 24/7; typical ETA 10–20 minutes
Scope: On‑property only; recipient signs at delivery
Notes: Cash handling is not performed by Service Center

user:
Please send a toiletries kit from 1921 to 1918.

assistant channel=analysis:
Schedule on‑property delivery room‑to‑room; then confirm ETA and signature policy from system.

assistant channel=commentary to=tool.schedule_inhouse_delivery:
{"from_room":"1921","to_room":"1918","item":"toiletries kit"}

tool.schedule_inhouse_delivery channel=commentary to=assistant:
{"delivery_id":"DLV-6319","status":"scheduled","eta_minutes":14}

assistant channel=final:
Delivery DLV-6319 is scheduled from 1921 to 1918 with an ETA of about 14 minutes. A recipient signature is required on delivery.

user:
Thanks—quiet halls tonight.

assistant channel=final:
We’re on our way.

user:
Could the runner bring change for a $50 bill?

assistant channel=final:
[ATTENTION] Cash handling isn’t available via these resources. Checking available options.

