"""
Guest asks about sports gear cleaning and deodorization; no tools.

ROLES: user (guest with activewear and shoes), assistant (laundry desk outlining sports gear policy and turnaround)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Hotel: Highline Athletic Suites (hotel_id: has_den_29)
Address: 1777 Wewatta St, Denver, CO 80202
Timezone: America/Denver

Sports Gear Policy:
- Accepted: activewear, jerseys, socks; light shoe deodorization inserts available
- Not accepted: hard equipment (helmets, pads)
- Options: standard wash next day by 18:00; express same day by 20:00 (+25%)
- Deodorization: inserts for shoes upon request (complimentary)
- Pickup window: 07:00–21:30; bag ≈ 8–10 light items

user:
Can you handle sweaty activewear and help with shoe odor?

assistant channel=analysis:
Answer using acceptance and deodorization lines.

assistant channel=final:
Yes—activewear is accepted, and we can provide deodorization inserts for shoes on request.

user:
What’s the express return time?

assistant channel=analysis:
Use options line.

assistant channel=final:
Express returns the same day by 20:00 with a 25% surcharge.

user:
Your gym looks well equipped.

assistant channel=analysis:
Chitchat acknowledgment only.

assistant channel=final:
Glad it supports your training routine.

user:
Could you also reserve a tennis court off‑property for noon?

assistant channel=analysis:
Out of laundry scope; apply attention flag.

assistant channel=final:
[ATTENTION] That falls outside our laundry service details. Checking available options.

