"""
Business traveler needs same-day express cleaning for important presentation; coordinate rapid turnaround service.

ROLES: user (business executive with urgent cleaning need), assistant (express business services coordinator)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS:
```json
[
  {
    "name": "check_express_capacity",
    "description": "Check same-day express cleaning availability and turnaround times.",
    "parameters": {
      "type": "object",
      "additionalProperties": false,
      "properties": {
        "garment_count": { "type": "integer", "minimum": 1, "maximum": 20 },
        "business_urgency": { "type": "string", "enum": ["standard_business", "board_meeting", "client_presentation", "emergency"] },
        "delivery_deadline": { "type": "string" },
        "quality_level": { "type": "string", "enum": ["standard", "premium", "executive"] }
      },
      "required": ["garment_count", "business_urgency", "delivery_deadline"]
    },
    "strict": true
  },
  {
    "name": "execute_express_service",
    "description": "Execute same-day express cleaning with guaranteed delivery time and executive presentation quality.",
    "parameters": {
      "type": "object",
      "additionalProperties": false,
      "properties": {
        "room_number": { "type": "string" },
        "pickup_immediate": { "type": "boolean" },
        "pressing_quality": { "type": "string", "enum": ["standard", "boardroom", "television_ready"] },
        "delivery_method": { "type": "string", "enum": ["room_delivery", "valet_handoff", "concierge_timing"] },
        "quality_guarantee": { "type": "boolean" }
      },
      "required": ["room_number", "pressing_quality", "delivery_method"]
    },
    "strict": true
  }
]
```
"""

system:
Executive Tower Business Hotel (hotel_id: etbh_chi_04)
Address: 233 N Michigan Avenue, Chicago, IL 60601
Timezone: America/Chicago

Express Business Services:
- Operations Manager: Jennifer Walsh, 12 years luxury hospitality, specializes in executive-level service timing
- Same-day guarantee: 4-6 hour turnaround for up to 10 garments, 2-hour rush available for emergencies
- Executive pressing: Television-ready quality using commercial steamers and hand-finishing techniques
- Quality assurance: 100% satisfaction guarantee with replacement service if standards not met
- Business integration: Coordination with hotel's business center, presentation coaching, and executive services

Corporate Clientele Focus:
- Established 1985 specifically for Fortune 500 executives and international business travelers
- Guest demographics: 85% business travelers, average stay 2.3 days, high repeat clientele
- Proximity advantage: Walking distance to Chicago Board of Trade, Federal Reserve Bank, major law firms
- Business amenities: 24/7 business center, encrypted Wi-Fi, presentation rehearsal rooms
- Corporate accounts: Preferred vendor for 200+ companies with negotiated rates and priority service

Time Management Excellence:
- Real-time tracking: GPS-enabled delivery systems with SMS updates to guest mobile devices
- Priority queuing: Executive service receives dedicated cleaning equipment and staff allocation
- Deadline management: Automated systems prevent scheduling conflicts and ensure on-time delivery
- Contingency planning: Backup cleaning systems and emergency replacement services
- Performance metrics: 99.7% on-time delivery rate maintained over 15 years of operation

Quality Standards:
- Professional pressing equipment: Commercial-grade steamers, heated pressing tables, precision temperature control
- Fabric expertise: Specialized knowledge of business attire materials and proper care techniques
- Stain removal: Advanced techniques for common business travel stains (food, coffee, ink, perspiration)
- Appearance standards: Final inspection ensures executive presentation quality suitable for boardrooms
- Replacement policy: Emergency garment procurement from Michigan Avenue's luxury retailers if cleaning fails

Business Travel Integration:
- Airline partnerships: Expedited cleaning for delayed luggage situations
- Conference coordination: Bulk cleaning services for multi-day business events and trade shows
- International protocols: Understanding of business dress codes across different cultural contexts
- Technology support: Mobile app for service requests, tracking, and payment processing
- Loyalty program: Frequent business traveler discounts and priority access to express services

user:
Hi! I'm presenting to the board of directors tomorrow morning at 9 AM, and I just realized my only business suit is wrinkled from travel and has a coffee stain on the jacket. Can you get it cleaned and pressed by 7 AM tomorrow? This presentation is crucial for my career.

assistant channel=analysis:
High-stakes board presentation requiring express cleaning with stain removal and executive-level pressing. Check capacity for early morning delivery deadline.

assistant channel=commentary to=tool.check_express_capacity:
{"garment_count":1,"business_urgency":"board_meeting","delivery_deadline":"07:00_tomorrow","quality_level":"executive"}

tool.check_express_capacity channel=commentary to=assistant:
{"express_available":true,"board_meeting_priority":"guaranteed_service","turnaround_time":"12_hours_sufficient","stain_removal":"coffee_expertise_available","pressing_quality":"television_ready_boardroom_standard","early_delivery":"06:45_possible"}

assistant channel=final:
Absolutely! Board meeting presentations receive guaranteed priority service. We can handle coffee stain removal and executive pressing with 06:45 delivery—15 minutes before your deadline. Television-ready boardroom quality ensures you'll look impeccable for this career-crucial presentation. Which room for immediate pickup?

user:
Room 1820, and yes, please pick it up immediately! I'm so relieved you can guarantee this timing.

assistant channel=analysis:
Execute immediate express service with television-ready pressing quality and early morning delivery with satisfaction guarantee.

assistant channel=commentary to=tool.execute_express_service:
{"room_number":"1820","pickup_immediate":true,"pressing_quality":"television_ready","delivery_method":"valet_handoff","quality_guarantee":true}

tool.execute_express_service channel=commentary to=assistant:
{"service_id":"EXPRESS-1820-BOARD-556","pickup_dispatched":"immediate_jennifer_walsh_coordinating","coffee_stain":"specialist_treating_now","pressing_assignment":"master_presser_sarah","delivery_confirmed":"06:45_valet_handoff","guarantee":"100_percent_satisfaction_replacement_available"}

assistant channel=final:
Express service EXPRESS-1820-BOARD-556 dispatched! Jennifer Walsh is coordinating immediate pickup from room 1820. Coffee stain specialist and master presser Sarah assigned. Valet handoff confirmed 06:45 tomorrow with 100% satisfaction guarantee—replacement service available if needed. Your board presentation will be perfect!

user:
Thank you so much! You're literally saving my career presentation. This hotel really understands business urgency.

assistant channel=analysis:
Guest appreciates business urgency understanding. Share our Fortune 500 executive focus and deadline management expertise.

assistant channel=final:
We absolutely understand! Since 1985, we've specialized in Fortune 500 executives where missing a deadline can mean losing deals worth millions. Our 99.7% on-time delivery rate over 15 years comes from understanding that business success often depends on perfect timing and presentation.

user:
Impressive track record! Could you also help me prepare talking points for tomorrow's presentation?

assistant channel=analysis:
Presentation preparation assistance goes beyond laundry express services—use attention flag.

assistant channel=final:
[ATTENTION] Great thinking about presentation preparation. Checking our business support services.