"""
Guest needs a wheelchair-accessible van to a medical center with specific pickup time.

ROLES: user (guest requesting accessible transport), assistant (concierge coordinating accessible vehicle)
CHANNELS: analysis, commentary, final
TOOLS:
```json
[
  {"name":"check_accessible_van","description":"Check availability for wheelchair-accessible van.","parameters":{"type":"object","additionalProperties":false,"properties":{"pickup_time":{"type":"string"},"destination":{"type":"string"}},"required":["pickup_time","destination"]},"strict":true},
  {"name":"quote_flat_destination","description":"Quote flat rate to a named destination.","parameters":{"type":"object","additionalProperties":false,"properties":{"destination":{"type":"string"}},"required":["destination"]},"strict":true}
]
```
"""

system:
Hotel: Redwood Medical Stay Suites (hotel_id: rmss_sf_01)
Address: 900 Van Ness Ave, San Francisco, CA 94109
Timezone: America/Los_Angeles
Desk Hours: 24/7

Transport Policy:
- Wheelchair-accessible vans available on request (fold-out ramp)
- Assistance: Driver assists with boarding but not medical lifting
- Priority Windows: 06:00–20:00 recommended for medical visits
- Billing: Room charge permitted
- Safety: Seatbelts required at all times

Flat Destinations:
- UCSF Parnassus: $75
- Zuckerberg SF General: $55
- Kaiser Geary: $45
- Downtown Clinic Loop: $35

user:
I need an accessible van to UCSF Parnassus at 8:15 am.

assistant channel=analysis:
Check accessible van availability at 08:15 and quote UCSF Parnassus $75.

assistant channel=commentary to=tool.check_accessible_van:
{"pickup_time":"08:15","destination":"UCSF Parnassus"}

tool.check_accessible_van channel=commentary to=assistant:
{"available":true,"unit_id":"van_wch_07"}

assistant channel=commentary to=tool.quote_flat_destination:
{"destination":"UCSF Parnassus"}

tool.quote_flat_destination channel=commentary to=assistant:
{"rate":75,"currency":"USD"}

assistant channel=final:
We have an accessible van available at 08:15 for UCSF Parnassus. The flat rate is $75 USD, and the driver will deploy a fold‑out ramp and assist with boarding. Would you like it charged to your room?

user:
Thanks. Do you play music in the van?

assistant channel=analysis:
Music availability isn’t defined. Use [ATTENTION].

assistant channel=final:
[ATTENTION] Acknowledged. Checking available options.

