"""
Guest asks about pickup and return points; we answer from system details, include small talk, and flag an out‑of‑scope in‑room delivery request.

ROLES: user (guest clarifying logistics), assistant (front desk clarifying where to get and return units)
CHANNELS: analysis, commentary, final. Channel must be included for every message.
TOOLS: null
"""

system:
Hotel: Skyline Plaza
Power bank logistics:
- Pickup: Front Desk only
- Return: Front Desk drop
- Availability: 24/7 desk support
- Policy: 1 unit per room; 24‑hour courtesy; $20 hold after 24h
Dial 0 for the desk

user:
Where do I pick it up and bring it back?

assistant channel=analysis:
Answer directly from the system logistics.

assistant channel=final:
Pick up and return are both at the Front Desk. It’s one unit per room for up to 24 hours; after that a $20 hold may apply.

user:
The 24/7 desk is helpful.

assistant channel=final:
We’re here any time.

user:
Can you drop it in my room now?

assistant channel=analysis:
In‑room delivery isn’t described; use special flag.

assistant channel=final:
[ATTENTION] In‑room delivery isn’t specified in these resources. Working on your request.

