"""
Guest (suite) asks for multiple adapters and VIP waiver; confirm policy and arrange delivery.

ROLES: user (suite guest requesting fee waiver), assistant (concierge applying policy and coordinating drop)
CHANNELS: analysis, commentary, final. Channel must be included for every message.

TOOLS:
```
[
  {"name":"check_inventory","description":"Check adapter stock and hold","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"},"item":{"type":"string"},"quantity":{"type":"integer"},"room":{"type":"string"}},"required":["hotel_id","item","quantity","room"]},"strict":true},
  {"name":"create_rental_order","description":"Create order with optional waiver code","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"},"room":{"type":"string"},"item":{"type":"string"},"quantity":{"type":"integer"},"duration_hours":{"type":"integer"},"charge_code":{"type":"string"},"delivery_option":{"type":"string","enum":["room_drop","pick_up_at_desk"]}},"required":["hotel_id","room","item","quantity","duration_hours","charge_code","delivery_option"]},"strict":true}
]
```
"""

system:
Skyward River Seoul (SRSL-21)
Address: 45 Yeouido-dong, Yeongdeungpo-gu, Seoul, South Korea
Type: Business tower; 36 floors; Timezone KST
Electrical: 220V • 60Hz; House adapters cover Type C/F/G
Inventory: 27 adapters on hand; standard fee KRW 4,000/night; Suite benefit: fee waived (code RENT-ADPT-WAIVE) for registered suite rooms only; no deposit
Delivery: 10–20 minutes typical; desk pickup 24/7
Facilities: Executive Lounge 06:30–22:00; Pool 06:00–22:00
Only services listed are available.

user:
Hi, I'm in a suite (room 3402). Could I get 3 adapters, and is the fee waived?

assistant channel=analysis:
Confirm inventory for 3 units, and create a 24-hour order with waiver code for a suite room.

assistant channel=commentary to=tool.check_inventory:
{"hotel_id":"SRSL-21","item":"universal_power_adapter","quantity":3,"room":"3402"}

tool.check_inventory channel=commentary to=assistant:
{"available":true,"held_quantity":3,"notes":"Suite waiver applies"}

assistant channel=commentary to=tool.create_rental_order:
{"hotel_id":"SRSL-21","room":"3402","item":"universal_power_adapter","quantity":3,"duration_hours":24,"charge_code":"RENT-ADPT-WAIVE","delivery_option":"room_drop"}

tool.create_rental_order channel=commentary to=assistant:
{"order_id":"ORD-SRSL-55290","status":"created","waived":true}

assistant channel=final:
Yes—the suite waiver applies. I’ve created order ORD-SRSL-55290 for 3 adapters with fees waived; delivery to 3402 will follow shortly.

user:
What time does the executive lounge open?

assistant channel=final:
It runs 06:30 to 22:00.

user:
Could you provide internal revenue audit rules for fee waivers?

assistant channel=final:
[ATTENTION] Analyzing the available data.

