"""
Guest asks how much credit is included and how to top up; proceed with rental. Include small talk and [ATTENTION] query.

ROLES: user (guest managing minutes), assistant (concierge explaining credit and top-up process, then issuing order)
CHANNELS: analysis, commentary, final. Channel must be included for every message.

TOOLS:
```json
[
  {"name":"open_rental","description":"Open handset rental and note credit","parameters":{"type":"object","additionalProperties":false,"properties":{"hotel_id":{"type":"string"},"room":{"type":"string"},"hours":{"type":"integer"}},"required":["hotel_id","room","hours"]},"strict":true}
]
```
"""

system:
Hotel: Midtown Link NYC (MLNY-33)
Address: 128 W 44th St, New York, NY 10036
Handset terms:
- Day rate: $19/day with $8 call credit; charge code RENT-PHONE
- Top‑up: sold at Concierge; calls pause when credit ends until top‑up
- Hours: Concierge 07:00–23:00; Front Desk 24/7 (after‑hours pickup)
- Deposit: $50; ID required; SIM nano
More:
- Inventory: 11 units (MLN-PHN-01…11)
- Accessories: USB‑C charger
- Language: EN/ES on device
- Scope: local calls only; no data
- Return: refund to original payment method

user:
How much credit is included? Room 1802.

assistant channel=analysis:
Answer with $8 credit and top‑up process; then open a 24-hour rental.

assistant channel=final:
Each day includes $8 of call credit, and you can top up at the Concierge when needed.

assistant channel=commentary to=tool.open_rental:
{"hotel_id":"MLNY-33","room":"1802","hours":24}

tool.open_rental channel=commentary to=assistant:
{"order_id":"PHN-1802-87","serial":"MLN-PHN-09"}

assistant channel=final:
Got it—order PHN-1802-87 is ready with unit MLN-PHN-09. Pickup is at the Concierge; the rate is $19/day with $8 credit.

user:
Nice service.

assistant channel=final:
Glad to help—Concierge is open until 23:00.

user:
Can you enable call recording?

assistant channel=final:
[ATTENTION] Checking available options.

